Matthews GM Center

Rob has been amazing throughout my journey with Matthews. Upon arrival upon walking in the Service Entrance, Rob was ready to go, he knew the customer, vehicle, expected servive for this visit. He was accomm Upon arrival upon walking in the Service Entrance, Rob was ready to go, he knew the customer, vehicle, expected servive for this visit. He was accommodating based on the service load for the day. The vehicle was serviced as expected, Rob followed the vehicle all the way through. More

Paul worked with me to purchase a new Yukon and trade-in two vehicles. Matthews had the vehicle I was looking for with the options I desired. two vehicles. Matthews had the vehicle I was looking for with the options I desired. More

Waited almost an hour for them to take my car in after arriving to the dealership. Trying to sell service that was not needed and not finishing the job they did arriving to the dealership. Trying to sell service that was not needed and not finishing the job they did More

Rob kept me informed during visit and was very helpful. The experience was a positive one The experience was a positive one More

Poor communication between service rep and costumer. After dropping vehicle off the day before an 8am appointment had to call end of first day only to find out they didn’t get it in the shop yet. Servic After dropping vehicle off the day before an 8am appointment had to call end of first day only to find out they didn’t get it in the shop yet. Service rep said would keep it another day and keep me updated. Had to call end of second day only to find out he had taken the day off to golf and never passed my info to others. Second time this has happened. I won’t be going back. More

Rob is always fantastic, he is polite, honest, and personable. When my car was done he parked it right out front which was so nice since the weather was awful that day. I will always take my car to Ma personable. When my car was done he parked it right out front which was so nice since the weather was awful that day. I will always take my car to Matthews for service! More

Excellent! Took care of everything I asked for. It was very reasonable for my oil and tire change. Took care of everything I asked for. It was very reasonable for my oil and tire change. More

Such an amazing place! Their attention to detail and care is exceptional. We had moved out of the area for a while and were forced to go elsewhere for our car needs and it Their attention to detail and care is exceptional. We had moved out of the area for a while and were forced to go elsewhere for our car needs and it was always such a headache. We have since moved back and are so thankful that we can again go to Matthews for anything car related. Wouldn’t buy or service a car anywhere else. Highly recommend! More

We definitely came right back to Matthews to purchase from Cole. He was upfront and honest and we decided easily that he deserved our business. All the communications with Cole were easy and he was so he from Cole. He was upfront and honest and we decided easily that he deserved our business. All the communications with Cole were easy and he was so helpful. We appreciate all of his work for us. More

Jim Rogers is excellent with customer service and why I continue to go to Matthews for service on my vehicle. continue to go to Matthews for service on my vehicle. More