Scott Mertz
Scott Mertz at W&L Subaru
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Scott Mertz

Sales Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.6
96 Reviews
4.6

96 Reviews

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96 Reviews of Scott Mertz

January 10, 2025

Dealership Rating
Employee Rating

All the staff are courteous, listen to concerns and work to resolve the problems quickly. More

by sudarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

W&L Subaru responded

Thank you and have a great day!

November 17, 2024

Dealership Rating
Employee Rating

Lack of responsiness. No responds from management service or sales. Have purchased 2 new outbacks recently and had tire issues with both. Charged a $120 for A8 dollar piec More

by marlgrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2024

W&L Subaru responded

Thank you for the feedback. We sympathize with your concerns. It is not clear from your description how to attempted to reach us, so for more information on your tire issues, please give us a call at 570.473.3432.

August 03, 2024

Dealership Rating
Employee Rating

Professional, courteous, and easy to deal with. I feel comfortable buying a car with W&L because I trust them. More

by lmchugh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Rorke, Colby Coxe

Aug 05, 2024

W&L Subaru responded

Thanks!

April 10, 2024

Dealership Rating
Employee Rating

Best place to buy a vehicle. To notch service all around, and every time. Love W&L Subaru. More

by teeksmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Curt Reid, Dutch (aka Andy) Gonsar, Owen Long, Gavin Faust , Kimberly Heltzinger, Tony Kauffman

Apr 12, 2024

W&L Subaru responded

Thank you so much for your feedback!

October 17, 2023

Dealership Rating
Employee Rating

Everyone was very polite and more than willing to help me out during my oils change and inspection More

by gt600
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

W&L Subaru responded

Thank you for the 5-star ratings!

September 04, 2023

Dealership Rating
Employee Rating

Great and knowledgeable staff. Explained everything. Sales person was helpful and made experience easy. Finance person explained everything so we could understand and offered produ More

by SSHOUP97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Dale Long

Sep 05, 2023

W&L Subaru responded

Thank you so much!

September 01, 2023

Dealership Rating
Employee Rating

This is the best dealership I've worked with in a long time. Thank you! More

by agrammy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

W&L Subaru responded

Thanks so much! It was our pleasure helping you with your vehicle!

July 14, 2023

Dealership Rating
Employee Rating

I am totally happy with this dealership with what all they did for me and I plan if I have any other issues I plan on being back. More

by Royermichael90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

W&L Subaru responded

Thank you for all the 5-star ratings!

July 03, 2023

Dealership Rating
Employee Rating

Certainly not the typical Dealership Excellent service by Kyle at W & L Very relaxed straight forward company Will definitely recommend to family and friends Definitely worth the 66 mile drive More

by Michael Galaida
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar , Colby 5 stars

Jul 05, 2023

W&L Subaru responded

Thank you for making the trip to our dealership! If you need anything else, just let us know!

June 03, 2023

Dealership Rating
Employee Rating

Helpful, knowledgeable, caring, dependable, honest, thoughtful, friendly, respectful, good listeners, tackles problems, thorough, polite, easy to work with More

by Thankful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

W&L Subaru responded

Thank you so much for the 5-star reviews! Have a great day!

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