Scott McPherson
Scott McPherson at Toyota of Gladstone

Scott McPherson | Page 2

Sales and Leasing Professional

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

Contact Me
5.0
79 Reviews

Thank you for taking the time to look at my Dealer Rater and what my customers have said about me. I started working for Toyota of Gladstone in June of 2013 after I got out of the MIlitary. I live in Milwaukie Oregon with my Wife and Two Daughters, and my two Golden Retrievers, I enjoy spending my free time fishing and kayaking on the local rivers.

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

Toyota certified transportation specialist, Military training and leadership courses and schools

5.0

79 Reviews

Write a Review

79 Reviews of Scott McPherson

January 06, 2023

Dealership Rating
Employee Rating

I have stopped at a lot of dealerships in Gladstone and have purchased from others. Toyota Gladstone does it right. Probably my best experience at a dealership since 1998! Keep doing what you’re doing. More

by wallymello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Lopez , Zach Ralston

Jan 08, 2023

Toyota of Gladstone responded

Thank you Wally! We are so happy we had the chance to show you how Toyota of Gladstone does it. Welcome to our fam!

February 16, 2022

Dealership Rating
Employee Rating

So good, bought me nuggs after I got my mini van, I was boutta leave when he stoped me and pulled out the mcDonald's app, so professional. 100% would buy recommend scott mcpherson if your looking for a sup More

by Edd Sheeran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 25, 2022

Dealership Rating
Employee Rating

Outstanding experience. Excellent communication from Scott And the whole team there was straightforward and very efficient. More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vic Meese

Jan 26, 2022

Toyota of Gladstone responded

JP, we appreciate your business and welcome to the Toyota of Gladstone family!

December 25, 2021

Dealership Rating
Employee Rating

Super easy car buying experience. Scott was great to work with and so was Vic in finance. 3rd car I've bought from them. More

by deannamulder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vic Meese

Dec 26, 2021

Toyota of Gladstone responded

Deanna thank you for coming back to see us again!

October 26, 2021

Dealership Rating
Employee Rating

Couldn't believe how easy my car purchase experience went. I would highly recommend Gladstone! More

by roxiefishwife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Toyota of Gladstone responded

Thank you Roxie! We are so happy to have been able to help.

September 29, 2021

Dealership Rating
Employee Rating

Great online purchase experience and pickup. Would happily give Scott and Toyota of Gladstone our business again. More

by iammike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Toyota of Gladstone responded

Thank you so much Mike! We are so happy to have been able to help. Welcome to the family.

August 12, 2021

Dealership Rating
Employee Rating

GREAT PLACE TO BUY A TOYOTA LOVE IT!!!!!!! OK OK OKOK OK GREAT PLACE DON'T GO ANY WHERE ELSE HAVE BOUGHT CARS HERE BEFORE . More

by mand man Juj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Call, Aaron Waxenfelter

Aug 13, 2021

Toyota of Gladstone responded

OK, OK, OK! Thank you for your business, and welcome to the Toyota of Gladstone family!

July 25, 2021

Dealership Rating
Employee Rating

Carl and everyone I spoke with were helpful, patient and flexible. Since I had my last Toyota for 26 years and things have changed drastically since then, Carl spent several hours with me (and since then, More

by User-3135f55270
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Chestnut

Jul 27, 2021

Toyota of Gladstone responded

We appreciate your recommendation and thank you for allowing Carl to serve you!

July 15, 2021

Dealership Rating
Employee Rating

Great no nonsense service. Simple communication via email and text and then straightforward pick up of car. Great experience overall and I would definitely recommend! More

by Brittneykh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Toyota of Gladstone responded

Thank you so much for sharing this with us Brittney! Welcome to the Toyota of Gladstone and please let us know if you need anything at all.

March 01, 2021

Dealership Rating
Employee Rating

Disappointed to say the least. A few years ago we leased a Tacoma from Gladstone and had a great experience; in an out in just a few hours. However, recently at the end of the lease, we were between financi More

by R. Bain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rudolpho Nuno, Charity Graff

Mar 01, 2021

Toyota of Gladstone responded

Thank you for letting us know about your dissatisfaction with the interest rate we had offered and our recommendation on checking with your local credit union. On Sundays, we only have digital access to rates through the local banks and credit unions and offered you what we had available at that time. We are sorry that you took our recommendation to check with your credit union negatively, as our intention was just to make sure all current options had been exhausted. On weekdays we have the availability to negotiate better terms for you with the Banks and Credit Unions that we are partnered with and would love to do that if you would allow. We are sorry that you had a bad experience, and if we could go back in time, we would definitely have handled the communication better. Unfortunately, here we are, and we are definitely sorry that we did not provide you with a better experience. I understand that Dolf reached back out last night and spoke with you further about what happened. Our General Sales Manager, Rich Stiefel, is aware of the situation. If you are open to allowing us to make things right with you, we would be very appreciative, and if not, we understand and apologize. Rich can be reached at (503) 722-4800 or Rstiefel@ToyotaofGladstone.com

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