Scott Lingen

Not good port response time did not try to communicate I had to get a hold of them I had to get a hold of them More

by tim@soladeck.com Verified Customer Verified Customer

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Fantastic service the did exactly what was ask and informed me of an unneeded request saving me a few bucks! That type of honesty is why I come back! informed me of an unneeded request saving me a few bucks! That type of honesty is why I come back! More

by MDWELKE Verified Customer Verified Customer

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Good, fast service. Everyone was informative and peasant. Nice clean area to sit in and wait. Everyone was informative and peasant. Nice clean area to sit in and wait. More

by LOCHLAEHN Verified Customer Verified Customer

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Scott kept me informed about the parts on order and was very nice to deal with. very nice to deal with. More

by ABSTOUGHTON Verified Customer Verified Customer

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Expensive. 120 bucks for an oil change and tire rotation. Wow! Really too much for the service. 120 bucks for an oil change and tire rotation. Wow! Really too much for the service. More

by NESSJOHN Verified Customer Verified Customer

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Appreciate the service for my daughters van since I don’t live in Eau Claire. live in Eau Claire. More

by kpease4 Verified Customer Verified Customer

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They were not good with communication. I was left guessing what was happening much of the time. Anytime I called I was sent to a voicemail. When I actually got to talk to someone I always I was left guessing what was happening much of the time. Anytime I called I was sent to a voicemail. When I actually got to talk to someone I always felt rushed. They had my vehicle for 9 days just to replace the stereo. They said that my bumper to bumper warranty didn't cover any of my repairs. Why do I pay for it then? I had a much better experience when it was Eau Claire Auto Group rather than now it is One Automotive Group. More

by SEW_CRAFTY2000 Verified Customer Verified Customer

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The staff was vey friendly, and the service was great. Very clean facility with plenty of comfy seating to wait Very clean facility with plenty of comfy seating to wait More

by AFALDET85 Verified Customer Verified Customer

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My wife brought her car in for a recall. I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as she’s pregnant. They told her absolutely not unless she was paying for something. Keep in mind we had EC Jeep put in a brand new transmission in that same vehicle in the past. I’d say we paid our dues for good service. Also, we paid good money to have the brakes done at EC Jeep a few months back. We’ve asked multiple times for them to check them as they’ve squeaked since the day she left the lot. The most recent time she asked the male service advisor responded with “well that’s just cars for ya”. No professionally installed brakes should squeak within months of them being installed and these squeaked from day 1. To which we asked about right away by the way. I’m not usually one to write these reviews but what a terrible experience. I have more to say too but my fingers are getting tired from typing all of this. More

by AJBURNS1997 Verified Customer Verified Customer

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excellent quick service. Very friendly personnel. Answered any questions we had. Overall very pleasant experience. Very friendly personnel. Answered any questions we had. Overall very pleasant experience. More

by JACKIEPEDERS Verified Customer Verified Customer

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