Samantha Nereson

I was very pleased on how well they handled the situation and corrected it. They were easy to deal with and would recommend them. and corrected it. They were easy to deal with and would recommend them. More

by wernerryan Verified Customer Verified Customer

Report | Print

I had my vans rotors replaced about 11 months ago by this dealership and they recommended replacement again during last appointment. Did not guarantee their labor or parts. Additionally, recommended CV boot dealership and they recommended replacement again during last appointment. Did not guarantee their labor or parts. Additionally, recommended CV boot repair during my last maintenance and we didn’t do it and then during this most recent appointment didn’t mention the boot needing to be replaced but instead mentioned other parts needing to be replaced. Seems dishonest and inconsistent in recommendations More

by pagarigan7 Verified Customer Verified Customer

Report | Print

Terrible follow-up. Made it clear I needed my truck back in the morning. Didn't get it back until almost 2:00 in the afternoon. Begged my service rep for a reply for tw Made it clear I needed my truck back in the morning. Didn't get it back until almost 2:00 in the afternoon. Begged my service rep for a reply for two hours via both voicemail and text. Ended up needing to go through the main switchboard to get a response, only to find out my truck had been done for a while and my service rep "had to go home". I had an awful experience here another time and said I'd never be back. Made the mistake of giving it another try because it's the closest Ram dealership to me. I'll drive nearly anywhere else before I try it again. More

by DREW49 Verified Customer Verified Customer

Report | Print

The Service team has been a great help and got the vehicle taken care of quickly. Very friendly staff, and the shuttle team is amazing! vehicle taken care of quickly. Very friendly staff, and the shuttle team is amazing! More

by ZACH LARSON Verified Customer Verified Customer

Report | Print

Everyone was incredibly attentive and professional throughout the whole process. Great attitudes too with everyone I came in contact with. throughout the whole process. Great attitudes too with everyone I came in contact with. More

by sstoner102 Verified Customer Verified Customer

Report | Print

The sales and service advisors do an excellent job at one automotive. Decent place to do business at. automotive. Decent place to do business at. More

by mcomero Verified Customer Verified Customer

Report | Print

Nice touch to remove the nail and repair the tire at no charge! Thank you charge! Thank you More

by gdhanson Verified Customer Verified Customer

Report | Print

It was fabulous amazing the best dealership ever I’ll take my car there every time take my car there every time More

by ALFRED.STRINGFELLOW Verified Customer Verified Customer

Report | Print

So friendly and efficient. Loved the updates and clean lounge area. I was in and out in no time. Loved the updates and clean lounge area. I was in and out in no time. More

by cppg Verified Customer Verified Customer

Report | Print

Super service and many, many thanks specifically to Brian Bush who I have enjoyed working with over the years. Brian is a shining star to One Automotive as a senior service advisor and Service Department Di Bush who I have enjoyed working with over the years. Brian is a shining star to One Automotive as a senior service advisor and Service Department Director. While no one wants to have expensive repairs, but Brian's smile and can-do attitude reduces the sting of repair bills, thanks Brian! More

by JMLEHMAN16 Verified Customer Verified Customer

Report | Print