Nate Razim

I liked how I could watch my progress in the lobby while waiting, (shown on queue on their tv. ) clean waiting area & bathrooms. Happy with my service! waiting, (shown on queue on their tv. ) clean waiting area & bathrooms. Happy with my service! More

by staceyannscipior Verified Customer Verified Customer

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I can never say enough good about this dealership. Start to finish the communication is stellar, each person I encounter is professional, knowledgeable, proficient and friendly. Every service repair s Start to finish the communication is stellar, each person I encounter is professional, knowledgeable, proficient and friendly. Every service repair suggested or necessary is explained but I am never pressured to accept service I am unable or unwilling to accept at the moment. More

by YAYAEC Verified Customer Verified Customer

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Nate took the time during a very busy day to get my brakes changed out following an oil change. He was courteous and kept me informed along the way. brakes changed out following an oil change. He was courteous and kept me informed along the way. More

by davemickelson51 Verified Customer Verified Customer

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The sales and service advisors do an excellent job at one automotive. Decent place to do business at. automotive. Decent place to do business at. More

by mcomero Verified Customer Verified Customer

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Service was fast and friendly. Recall was taken care of without any issues. Great service I would recommend this dealership Recall was taken care of without any issues. Great service I would recommend this dealership More

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It took a very long time but staff was very nice and apologetic for the delay. Thank goodness for the shuttle service which was extremely helpful. apologetic for the delay. Thank goodness for the shuttle service which was extremely helpful. More

by christinamarielutz Verified Customer Verified Customer

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I bought a one year-old vehicle that has had problems from the start. The worst experience was when I drove three hours to have my front light repaired and after 15 minutes, they told me they had to orde from the start. The worst experience was when I drove three hours to have my front light repaired and after 15 minutes, they told me they had to order the part. I came back a week later driving three hours and waited in the waiting room for 2 1/2 hours for the service manager to come out and tell me they ordered the wrong part. I came back two weeks later driving three hours again arrived and was told that it would be a 1 to 3 hour wait for my vehicle I have not been happy with the sales department or the service department and we will never buy a vehicle at this location again. The salesman told me when I purchased the vehicle that because it was a used vehicle. It would not have any warranty and sold me a warranty for $5000 on my first visit for service. I was told by the service technician that I didn’t indeed have a warranty on the vehicle through jeep and I really didn’t need to buy an additional warranty from the sales department. I feel as though there was misrepresentation in the sale of this vehicle. More

by ljwied Verified Customer Verified Customer

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Nate is the most competent service writer i have spoke with in the past 20 years. with in the past 20 years. More

by ROGUESPEARUS Verified Customer Verified Customer

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I had my truck in for warranty work, and had to have it in multiple times, and they said I needed 6000 dollars worth of work, and I took it to another shop and none of what they says was wrong was actually in multiple times, and they said I needed 6000 dollars worth of work, and I took it to another shop and none of what they says was wrong was actually wrong More

by doughanken1994 Verified Customer Verified Customer

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I've written a number of reviews about this dealership. I've compared repairs quotes from the dealership to two separate independent shops in the area and it was far more cost effective to bring my vehicl I've compared repairs quotes from the dealership to two separate independent shops in the area and it was far more cost effective to bring my vehicle here for repairs - thus we keep bringing all three of our vehicles here. We're treated fairly and they go above and beyond. In fact, when i was in last week for a number of repairs and mileage reimbursements, I got such honest advice I told Sam "you realize dealerships are supposedly evil and you're proving they're not!" She said customer comes first. Her advice was spot on. I trust Samantha, I trust Nate and they keep me coming back. More

by jeffreyltucker Verified Customer Verified Customer

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