Scott Holtz | Page 42

Quality Chevrolet responded

Edward, we are glad to hear you enjoyed your recent visit to our service department. At Quality Chevrolet we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Quality Chevrolet Escondido! If there is anything else we can do for you, please feel free to give us a call. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us, Mike. I want to thank you for your patience as we wait for the new exhaust to arrive. I know it is frustrating to deal with this, and please know we are frustrated as well with all the shortages we have experienced recently. I’d like to discuss this with you further and reiterate our dedication to fixing the problem, if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Robin, thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for your feedback. Here at Quality Chevrolet Escondido, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Hello, we strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Gary, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com