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Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 43

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
477 Reviews
4.5

477 Reviews

Write a Review

477 Reviews of Scott Holtz

December 04, 2023

Dealership Rating
Employee Rating

Good treats you like family fast working very helpful worked on what needs to be done More

by andrewgonalez2361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Quality Chevrolet responded

Andrew, thank you for recognizing your experience at Quality Chevrolet Escondido. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and I hope you keep us in mind the next time you have any automotive needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 02, 2023

Dealership Rating
Employee Rating

I have had recall work performed on my vehicle at this dealership in the past and received great customer service. This time both service representatives were rude, condescending and impatient. Both asked More

by ARWOS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike (Service)

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Dec 04, 2023

Quality Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I hope to hear from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 28, 2023

Dealership Rating
Employee Rating

Grate service, and grate feed back on vehicle performance when asked and straight forward with questions More

by jameskuder8@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 29, 2023

Quality Chevrolet responded

James, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 27, 2023

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Employee Rating

No explaining the correct information about the contract, they put things in so you pay more money, they put me insurance for the paint and they didn’t told me. I’m so glad I’m done with the pays, be careful More

by yombi22.sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 29, 2023

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2023

Dealership Rating
Employee Rating

Scott get's one star because he wasn't my service advisor. Not sure why he's on this review. Kathleen Garden was my service advisor and I have always been very happy with Kathleen. I was thrilled to More

by STUMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Garden

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Nov 28, 2023

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Kathleen does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 23, 2023

Dealership Rating
Employee Rating

I brought my Silverado in for an oil change everybody was courteous quick and super efficient More

by JIMMIED2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 27, 2023

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 23, 2023

Dealership Rating
Employee Rating

Payton greeted me with a smile on his face and was very pleasant to work with. He kept me informed and the job was completed in a timely manner. More

by djjlemire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 25, 2023

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Payton was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2023

Dealership Rating
Employee Rating

Great people at service counter and in store very helpful. Good job store is great More

by pulsey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Chris Hollowell, Tom Martin , Mike in device

Print
Nov 22, 2023

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2023

Dealership Rating
Employee Rating

They were great, they really helped us out and managed to give us a really good deal. More

by msteagall19
Recommend Dealer
Yes

Other Employees Tagged: Daniel Beltran, Junior Bernal, Richard Anzures , Eddie, Ed

Print
Nov 22, 2023

Quality Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2023

Dealership Rating
Employee Rating

This was exceptional easy visit to the service department. Service was extremely quick and all that I interacted with were pleasant and thorough. Thank you for the follow up. More

by PETE_HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 21, 2023

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Pete! I pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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