Nice friendly staff, they answer all and any questions,
over all great experience with the company.
over all great experience with the company.
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by jamespalacios204
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2023 -
Quality Chevrolet responded
I appreciate you for letting others know about your experience, James! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The low rating is mainly because of the wait of a whole
hour to get a ride back home and then taking another hour and a half to get home. The service department should figure out a better way to get people
hour to get a ride back home and then taking another hour and a half to get home. The service department should figure out a better way to get people in and out back to their life faster than than. One service vehicle is not acceptable especially when there is a recall.
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by skhoury0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
scott did not help me. it was Michael
Nov 13, 2023 -
Quality Chevrolet responded
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service and sales department!
Worked with Kenny and he was extremely helpful with the sale!
Worked with Kenny and he was extremely helpful with the sale!
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by mrucker22243
Verified Customer
Verified Customer
Nov 13, 2023 -
Quality Chevrolet responded
I loved reading this review! Happy customers are our aim, and it appears Kenny really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great and quick service.
Attended to my car needs and very friendly staff. Will recommend to anyone
Attended to my car needs and very friendly staff. Will recommend to anyone
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by bruceamaro
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2023 -
Quality Chevrolet responded
Thank you so much for taking time out of your day to share your experience with everyone, Bruce. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Excellent service and helped find issues that I’ve been
having for awhile and no other service company could find.
having for awhile and no other service company could find.
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by THING2_99
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2023 -
Quality Chevrolet responded
It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very professional and extremely quality work
Car was
treated with care Respectfully treated very satisfied
treated with care Respectfully treated very satisfied
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by slkcho
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2023 -
Quality Chevrolet responded
Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Quality Chevrolet Escondido. If there is anything more that I can do, please come back and see us again. Take care!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I always get great service.
Bill, my service writer, always makes me feel like I'm the only customer in for service. He gives me a fair estimate and walks me through all of wh
Bill, my service writer, always makes me feel like I'm the only customer in for service. He gives me a fair estimate and walks me through all of what is going to be done to my vehicle.
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by ajlio
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Roman Tores, my sales person
Nov 06, 2023 -
Quality Chevrolet responded
Thank you for the awesome feedback! You're right, Bill is an excellent service writer and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
My last visit for oil change I was told that I would be
there for 90 minutes and was out in an hour! Bravo!
there for 90 minutes and was out in an hour! Bravo!
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by jdcswims
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2023 -
Quality Chevrolet responded
We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Quality Chevrolet Escondido, we value our customers and we look forward to seeing you on your next visit.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Fast and dependable service managers and technicians.
I get my oil changes here every 4 months without fail.
I get my oil changes here every 4 months without fail.
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by philjohnson0122
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2023 -
Quality Chevrolet responded
Phil, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
It was easy to get my car towed and my tire changed in a
timely manner.
timely manner.
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by DEBRA.KERRIGAN
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2023 -
Quality Chevrolet responded
Hi Debra, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Quality Chevrolet Escondido. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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