Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 31

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
432 Reviews
4.5

432 Reviews

Write a Review

432 Reviews of Scott Holtz

April 14, 2024

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Employee Rating

Exceptional service. Helpful, friendly knowledgeable. My care was done on time and the work was excellent. More

by garyvlancione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Gary! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 14, 2024

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They did my oil change, multipoint vehicle inspection, and tire rotation in one appointment. I was very happy to just go in once. More

by altowse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Quality Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 07, 2024

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Excellent service like always. Quick turn around and was done with service before the time expected. Thank you! More

by DAVIDGZMN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 10, 2024

Quality Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 06, 2024

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Employee Rating

When I made appointment, I noted to have my truck diagnosed for the theft derrent error message. I was told to make another appointment. I was not happy about that. More

by juandjohnson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 09, 2024

Quality Chevrolet responded

Juan, we strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. I appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact me so I can discuss this with you further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 04, 2024

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Employee Rating

They are always great and get it done right! You get your car back better than you gave it to then More

by dustin5499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Quality Chevrolet responded

I truly appreciate you taking the time to write about your experience at our service department, Dustin. I want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 29, 2024

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very friendly staff. clean and pleasant waiting room. quick service. everyone was very helpful and professional. More

by nzarcades
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 27, 2024

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Great service and experience, staff are great at this dealer. Everyone was friendly and helpful. More

by JOMIGAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Quality Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 25, 2024

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Employee Rating

I took my SUV into quality Chevrolet because the check engine light was on and when I went to pick up my vehicle, it would no longer start a run. I don’t know what they did to my vehicle. I am not satisfi More

by paralegalgoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2024

Quality Chevrolet responded

I strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. I appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact me so we can discuss this with you further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 25, 2024

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Employee Rating

Good Service all around. When the next service date comes due I will be sure to use Quality Chevrolet. More

by sla8956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 23, 2024

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Employee Rating

It was $140 just for oil change and tire rotation. I don't ever remember paying that much. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2024

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us, Rudy. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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