Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 29

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
438 Reviews
4.5

438 Reviews

Write a Review

438 Reviews of Scott Holtz

June 01, 2024

Dealership Rating
Employee Rating

Always a good experience. While I was there I had a chance to see the new 2025 models and found them to be impressive and unusually high quality. The people there are friendly More

by ambenner17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Bernal

Jun 04, 2024

Quality Chevrolet responded

Thank you for sharing your positive experience with us! Our team always aims to provide a friendly and welcoming environment for all our customers. I appreciate your kind words and look forward to assisting you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 01, 2024

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Received my truck back and found grease spots in numerous areas. The quarter panel where a mechanic leaned into motor area was all smudged and dirty. Also found a new scratch on the back quarter panel that More

by davelaspisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 03, 2024

Quality Chevrolet responded

Thank you for sharing your feedback with us. We are truly disappointed to hear about your recent experience with us. Quality Chevrolet holds ourselves to a high standard, and it's disappointing to learn that we fell short during your visit. We would like the opportunity to discuss this matter further and work towards a resolution. Please reach out to me at your earliest convenience so we can address your concerns. Thank you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 01, 2024

Dealership Rating
Employee Rating

All of the employees I dealt with during my visit were GREAT. The prices are very low and I got a super good deal. More

by aguirremanuel41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Quality Chevrolet responded

I'm thrilled to hear you had a great experience with us at Quality Chevrolet Escondido. Our team works hard to offer excellent service and competitive prices. I appreciate your feedback and hope to see you again for another fantastic deal! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 31, 2024

Dealership Rating
Employee Rating

Happy with the service. I don't know why it has to be 15 words long. More

by vice42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Quality Chevrolet responded

Thank you for the positive feedback! I appreciate your kind words about the service at Quality Chevrolet Escondido. I value your satisfaction with our services. I look forward to your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 30, 2024

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Employee Rating

Worst served ever. it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even tak More

by paul@sunletnursery.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill

May 31, 2024

Quality Chevrolet responded

Thank you for sharing your experience with us, Paul. I am disappointed to hear about the challenges you faced with your appointment and the service provided to your truck. We understand your frustration, and we value your loyalty as a repeat customer. Your feedback is essential to us, and we want to make things right. Please reach out to me, so I can address your concerns and work towards a resolution. Thank you for bringing this to my attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 26, 2024

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Employee Rating

excellent service as always Joshua took great care of my vehicle and promised to have it done in a reasonable amount of time. More

by stevenc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Snodgrass

May 29, 2024

Quality Chevrolet responded

Thank you for your kind words, Steven! We are glad to hear Joshua took great care of your vehicle! We pride ourselves on providing excellent service at Quality Chevrolet Escondido. Please come back and see us again for all your automotive needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 23, 2024

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Great customer service and they really value their customers. Everyone was real helpful and friendly. Will definitely recommend. More

by zizumboandre
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 24, 2024

Quality Chevrolet responded

We truly appreciate your kind words about our customer service at Quality Chevrolet Escondido. We are thrilled to hear that you had a positive experience with our helpful and friendly team. Your recommendation means a lot to us. We look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 19, 2024

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Employee Rating

On time delivery, less than 90 minutes. Very great service except tire pressure about three or four pounds to much More

by ro32063206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Quality Chevrolet responded

Thank you for sharing your feedback. We're glad to hear that you appreciated our on-time delivery and great service at Quality Chevrolet Escondido. We're disappointed to hear about the slight issue with the tire pressure, and we'll address this to ensure we maintain our high standards. We look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 18, 2024

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Employee Rating

Friendly and good service. They got the job done in a couple days even though the service department was a little backed up. More

by aldrich6c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan

May 22, 2024

Quality Chevrolet responded

Thank you for sharing your positive experience with us at Quality Chevrolet Escondido, Aldrich! We're glad to hear that you found our service team to be friendly and efficient, even during a busy period. We appreciate your feedback and look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 09, 2024

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Employee Rating

Very bad information, I regretted my purchase. Their only interest is selling, they don't care about what you really need. More

by Gregg de la cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 10, 2024

Quality Chevrolet responded

Gregg, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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