Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 24

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
438 Reviews
4.5

438 Reviews

Write a Review

438 Reviews of Scott Holtz

September 17, 2024

Dealership Rating
Employee Rating

Usually a great experience. Last time they made me sit around for 30-40 minutes after truck was done. They were too busy More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Quality Chevrolet responded

Thank you for your feedback. I appreciate your loyalty to Quality Chevrolet Escondido and understand that your last experience did not meet our usual standards. Your concerns about the wait time after your truck was ready are important to me, and I am continuously working to improve efficiency during busy times. Please feel free to reach out to me directly with any further concerns. I look forward to serving you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 13, 2024

Dealership Rating
Employee Rating

They got me in and back on the road in good time. I’ve always had good service there. More

by defelbab
Recommend Dealer
Yes
Sep 16, 2024

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Quality Chevrolet Escondido and that we got you back on the road quickly. I appreciate your trust in our service and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 12, 2024

Dealership Rating
Employee Rating

My experience with Quality Chevrolet was exceptional from start to finish. The service was seamless and exceeded my expectations. A special thanks to Kenneth for his professionalism and dedication to deliver More

by 22.jay.parker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2024

Quality Chevrolet responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Quality Chevrolet Escondido was exceptional. Kenneth will be delighted to know that his professionalism and dedication made such a positive impact on your visit. I appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 11, 2024

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Employee Rating

Easy, relax ,clean environment no hassle, friendly and amazing car buying experience. Highly recommended and superb service. More

by esales1096
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Quality Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about your car-buying experience at Quality Chevrolet Escondido. It’s great to hear that you enjoyed a relaxed and friendly environment. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 03, 2024

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Employee Rating

Awesome as always. Quality Chevrolet is and has been awesome in all aspects for more than 20+yrs. And when I'm looking to buy a care I always use Edd Carr for greater More

by Bob R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Quality Chevrolet responded

Thank you, Bob! I truly appreciate your loyalty to Quality Chevrolet Escondido over the past 20+ years. It's wonderful to hear that Edd has consistently provided you with great service. I look forward to assisting you again in the future—here’s to many more years together! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Sep 06, 2024

Bob R. responded

All I did was to take a moment to tell the truth. You'll do all the heavy lifting. I'm just glad Edd Carr sold me my 1st vehicle followed by several more the last 20+yrs. Thus allowing me to discover the quality in Qualify Chevrolet with everyone and all the services You'll offer. It is I that must Thank You Qualify Chevrolet. Bob Roberts Loyal Customer

August 30, 2024

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Employee Rating

The service experience was excellent from the initial encounter with Alec until the repair work was completed. I waited in the lounge and the car was completed in about an hour. Alec brought the car and More

by mross4734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alec Montes

Sep 03, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear about your excellent service experience with Alec at Quality Chevrolet. It's great to know that your repair work was completed quickly and efficiently. We truly appreciate your kind words and hope to see you again for any future needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 28, 2024

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Employee Rating

They treated us well the service dept did a great job. The finance officer help us after we sold our truck. With getting some money back on our extended warranty. Thank you More

by culjac52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Quality Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our service department at Quality Chevrolet Escondido, and that our finance officer was able to assist you with your extended warranty. I truly appreciate your feedback and hope to see you again soon for any of your vehicle needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 24, 2024

Dealership Rating
Employee Rating

Got my car serviced. I was never asked if I wanted a new engine air filter or cabin filter. I would have had them do it. When I got my paper work after my oil change it s More

by mike.maniglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 27, 2024

Quality Chevrolet responded

Thank you for your feedback, Mike. I understand your concerns regarding the lack of communication about the engine air filter and cabin filter services during your recent visit to Quality Chevrolet Escondido. We strive to provide complete information to our customers and appreciate you pointing this out. Please feel free to reach out to me directly, and I'd be happy to assist you further or address any other questions about your service. Your satisfaction is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 24, 2024

Dealership Rating
Employee Rating

Lewis was diligent getting all the paperwork lined up and answering all my questions. The Service department found a problem with my new truck and had it fixed before I was ready to drive off the lot. More

by DILLONJSHEA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry

Aug 26, 2024

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Lewis was able to assist you diligently and ensure all your questions were answered. It's great that our Service department caught the issue with your new truck and had it fixed promptly for you. I appreciate your feedback and look forward to serving you again at Quality Chevrolet Escondido. Enjoy your new truck! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 24, 2024

Dealership Rating
Employee Rating

I bought my car in 2020. Everyone I have talked to are very good. I always tell my friends to go to Quality Chevrolet. More

by darherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan from service department is excellent.

Aug 26, 2024

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Quality Chevrolet Escondido since your purchase in 2020. Your recommendation to friends means a lot to me! I look forward to assisting you and your friends again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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