It was a welcoming arrival.
They took care of us right away. Juan was very polite and helpful. It didn’t take as long as I thought it would and they even washed my car. The coff
They took care of us right away. Juan was very polite and helpful. It didn’t take as long as I thought it would and they even washed my car. The coffee was great and the waiting area was clean and comfortable. We even got to see Yadhira who sold us our Traverse and Junior who is always so nice. Overall we had a wonderful experience. Thank you Chevrolet.
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by mmendoza7879
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Quality Chevrolet responded
Thank you for your feedback! I'm glad you had a welcoming and pleasant experience at Quality Chevrolet Escondido. It's great to know that Juan, along with Yadhira and Junior, contributed to making your visit enjoyable. We appreciate you choosing us and look forward to serving you again.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Josh and entire service department were excellent right
on time with appointment time thank you
on time with appointment time thank you
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by joenbetty2
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh service dept
Jul 28, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! I'm glad to hear that you had an excellent experience with our service department at Quality Chevrolet Escondido. Timeliness is important to us, and I appreciate your recognition. We look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Extremely disappointed in the service.
I came in for a oil change and tire rotation and found that my tires were not rotated, the psi on the tires were not topped off, and engine oil was s
I came in for a oil change and tire rotation and found that my tires were not rotated, the psi on the tires were not topped off, and engine oil was spilled in the engine bay without being cleaned up, fluids were also not topped off.
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by Mike Duenas
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
Quality Chevrolet responded
Thank you for sharing your experience with us, Mike. I understand your disappointment regarding the service, especially concerning the oil change and tire rotation. Your feedback is important, and we strive to maintain high standards at Quality Chevrolet Escondido. I would appreciate the opportunity to discuss your concerns further. Please reach out to me directly at your earliest convenience. Thank you for bringing this to our attention.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The service team was very friendly and accomodating from
scheduling to the service.
My vehicle was serviced extremely quick.
scheduling to the service.
My vehicle was serviced extremely quick.
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by trentdonahue
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review, Trent! I'm thrilled to hear that our service team at Quality Chevrolet Escondido was friendly and accommodating, and that your vehicle was serviced quickly. We appreciate your feedback and look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
No multipoint inspection my front struts were leaking
and they never even mentioned it thought I might be able to get an estimate from them I have it repaired but I guess not
and they never even mentioned it thought I might be able to get an estimate from them I have it repaired but I guess not
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by minasbiz1
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2025 -
Quality Chevrolet responded
Thank you for sharing your experience with us. I appreciate your feedback regarding the inspection and the condition of your struts. It's essential for us to provide thorough service, and I understand your concerns. If you would like to discuss this further or provide more details, please reach out to me directly at Quality Chevrolet Escondido. We are here to help and ensure a better experience in the future.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Nice people excellent service clean facility free coffee
highly recommend to all for your service needs
highly recommend to all for your service needs
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by johnl15
Verified Customer
Verified Customer
Jul 25, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review, John! I am thrilled to hear that you had a great experience at Quality Chevrolet Escondido. Our team takes pride in providing excellent service in a clean environment, and we appreciate your recommendation. Don't hesitate to visit us again for any of your service needs!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The person who helped me with scheduling and drop off was
very helpful, I think her name was Kathleen.
Thank You!
very helpful, I think her name was Kathleen.
Thank You!
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by JAMES.ANDERSON0818
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kathleen?
Jul 25, 2025 -
Quality Chevrolet responded
Thank you so much for your kind words, James! We're glad to hear that Kathleen was able to assist you with scheduling and drop-off. At Quality Chevrolet Escondido, we always strive to provide excellent service to our customers. We look forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I did not have an appt.
But my car was running low on oil. The service center checked it and gave immediate attention to the situation.
But my car was running low on oil. The service center checked it and gave immediate attention to the situation.
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by helenekohrmann
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2025 -
Quality Chevrolet responded
Thank you for your kind review, Helene! I am glad that our service center was able to assist you promptly with your oil situation. At Quality Chevrolet Escondido, we strive to provide immediate support for our customers' needs. We appreciate your feedback and hope to see you again for any future service.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Customer service was alright at best wait time wasn’t
very long but the work lacking took truck in for an oil change but my sensors still saying I need an oil change so we’ll see.
very long but the work lacking took truck in for an oil change but my sensors still saying I need an oil change so we’ll see.
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by Hunter
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2025 -
Quality Chevrolet responded
Thank you for sharing your experience with us, Hunter. I understand your concerns regarding the oil change and the sensor alerts on your truck. It’s important to us that everything is functioning as it should. I encourage you to reach out to me directly at Quality Chevrolet Escondido so I can address this issue promptly. Your feedback is appreciated, and we hope to make your next visit even better.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Excellent service and good response.
Easy to pick up truck. Good customer service. Thanks for good see
Easy to pick up truck. Good customer service. Thanks for good see
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by luisjmnz2008
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2025 -
Quality Chevrolet responded
Thank you so much for your wonderful review, Luis! I truly appreciate your kind words about the excellent service and customer support you received at Quality Chevrolet Escondido. I'm glad to hear that picking up your truck was easy. We look forward to assisting you again in the future!
Lewis Singleterry III, General Manager Lewiss@QualityChevy.com
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