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Scott Fuller
Scott Fuller at Serra Nissan
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Scott Fuller

Service Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
560 Reviews
4.6

560 Reviews

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560 Reviews of Scott Fuller

March 06, 2025

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Employee Rating

Great service, fast service, no problems. Will come back again, Always courteous. Great job. Great staff. More

by kimberlyswash0421dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Mar 07, 2025

Serra Nissan responded

Thank you for this awesome review! We are very appreciative of your time and business with us here at Serra Nissan, and we thank you for being a part of the Serra family! We look forward to serving you in the future!

March 02, 2025

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Employee Rating

Go to work in a reasonable timeframe and completed all work in a timely manner More

by molly2018davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Kyng Scott, Ashley Meeks

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Mar 03, 2025

Serra Nissan responded

Thank you so much for your great review! We greatly appreciate you putting your trust in our team here at Serra Nissan for your vehicle's service, and we are glad to hear your positive feedback! We hope that you will continue to choose Serra Nissan for all your vehicle needs, and we look forward to serving you!

February 27, 2025

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Employee Rating

I like that it clean ,in the lobby there is water ,coffee and a snack machine. More

by dnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Kyng Scott, Ashley Meeks

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Feb 28, 2025

Serra Nissan responded

Thank you for your wonderful review, and for trusting our team here at Serra Nissan with your vehicle's service! We appreciate you choosing us to earn your time and business, and we hope you will continue to choose us for any future service or sales needs as well!

February 22, 2025

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Employee Rating

Very nice and clean dealership. Has very great service. I would recommend to all my family and friends More

by KMON5776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Wilson, Jeff Roe, Payden Sewell, Matt Henry, Zac Willis, Kyng Scott, Ashley Meeks

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Feb 24, 2025

Serra Nissan responded

Thank you so much for your stellar review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we are grateful to have earned your time and business! We look forward to serving you in the future, as well as serving your family and friends with the same great service you experienced!

February 16, 2025

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Employee Rating

Service was fine. Ashley explained the procedure well. She did a Good job I will come back. More

by kimberlyswash0421dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Serra Nissan responded

Thank you for your feedback! We always appreciate hearing from our customers about what we did well and what we can improve on, and we would love to know more about your experience so we can deliver a truly 5-star experience next time. We thank you for trusting our team with your vehicle's service, and we look forward to serving you in the future!

January 31, 2025

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Employee Rating

Great dealership salesman. Service department personnel is super as well......Serra Nissan is a great place to purchase a car More

by amccants41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja, Matt Henry, Kyng Scott, Ashley Meeks

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Jan 31, 2025

Serra Nissan responded

Thank you so much for your awesome review! We greatly appreciate you choosing Serra Nissan and trusting us with your time and your vehicle's needs. We look forward to serving you again for any future vehicle needs and hope you will keep us in mind for any family or friends in search of their next great car, too!

January 03, 2025

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Employee Rating

They are easy to get help with appointments with maintenance, courteous in person and over the phone More

by djk3722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Kyng Scott, Ashley Meeks

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Jan 03, 2025

Serra Nissan responded

Thank you so much for your great review - we are so glad to hear that you've been able to experience what sets Serra Nissan apart! We greatly appreciate you choosing Serra Nissan and trusting us with your vehicle's service, and we sincerely hope you will continue to choose us for any future sales or service needs!

December 29, 2024

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Employee Rating

The service was GREAT, but the labor was a bit much. $971 for a battery and spark plugs was over the top especially during the holidays. Serra service my brakes this summer, they waived my diagnostic fe More

by BooBear2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Kyng Scott, Ashley Meeks

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Dec 30, 2024

Serra Nissan responded

Thank you for your feedback - we always appreciate hearing from our customers about how we can make their experience better. While we do not always have control over the pricing of our parts, we will keep your feedback in mind moving forward, and we hope that we can earn your time and business for any future vehicle needs!

December 27, 2024

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Employee Rating

I like Serria Nissan the only that got a oil change and the didn’t tighten the bolt I had a bad oil leak and at the end they changed me as a free oil change then I had to pay the next oil change More

by ltdwms1DNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyng Scott

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Dec 27, 2024

Serra Nissan responded

Thank you for your feedback - we're sorry to hear about your oil leak but we appreciate your understanding to work towards a solution. We hope that you will choose to return to Serra Nissan for further service so we can continue to improve and deliver a 5-star experience next time!

December 25, 2024

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Employee Rating

They are nice and polite works the customer service is fast and excellent formal and informative. More

by carrellholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Kyng Scott, Ashley Meeks

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Dec 26, 2024

Serra Nissan responded

We're so glad to hear that you had a wonderful experience here with us at Serra Nissan! Thank you for choosing us with your time and your trust, we greatly appreciate your business with us. We hope you will continue to choose us for any of your vehicle's future service needs so we can continue to provide excellent customer service!

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