Scott Erickson
Scott Erickson at Regal Chevrolet

Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6
66 Reviews
4.6

66 Reviews

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66 Reviews of Scott Erickson

March 27, 2026

Dealership Rating
Employee Rating

You usually have to wait a little bit but once they finish with you, they become very attentive and they get the car in and out as quick as they can and they’re very pleasant and they work with you More

by JLOWE1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

March 25, 2026

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Employee Rating

Brought my truck in for a basic service. The tire pressure was not checked and the service meter was not reset. Shouldn't have to request these items, makes me what else wasn't done.Still co More

by john-mcnulty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 28, 2026

Regal Chevrolet responded

John, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

Mar 28, 2026

Regal Chevrolet responded

John, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

March 03, 2026

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Employee Rating

Great fast service. I was traveling from Tennessee and my A/c went out they had me back up in 2 days. More

by b72wm
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Mar 03, 2026

Regal Chevrolet responded

We’re pleased we could restore your Chevrolet Suburban’s A/C in just two days while you were traveling from Tennessee. Thank you for trusting us with your service and safe travels ahead. Felix Mendez - Service Lane Manager - 863-333-4656

February 26, 2026

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Employee Rating

Outstanding service from Alex and Regal Chevrolet team. Very outgoing, professional, transparent, and truly customer focused. More

by v04garrote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2026

Regal Chevrolet responded

We’re thrilled to hear Alex and our staff provided friendly, open, and professional service. Enjoy every moment in your new Chevrolet. Sean Bryant - General Sales Manager - 863-333-0536

February 25, 2026

Dealership Rating
Employee Rating

Everyone is great. Professional, polite and explaines everything that is going on with my vehicle. More

by Stopher
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Feb 26, 2026

Regal Chevrolet responded

It’s wonderful to hear you found our team professional, polite, and informative during your Chevrolet’s service. Scott and the service staff will be glad you felt well-informed every step of the way. We appreciate your trust and look forward to helping you again. Felix Mendez - Service Lane Manager - 863-333-4656

February 25, 2026

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Employee Rating

Alex was a huge help while trying to find a different truck Alex and his team made sure I was happy with the truck I purchased and even months later the regal team makes everything a smooth process and j More

by caleblewis303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Regal Chevrolet responded

It’s wonderful to hear Alex and our team helped you find the right Chevrolet truck and that our support has remained seamless months after your purchase. Thank you for your five-star review! Sean Bryant - General Sales Manager - 863-333-0536

February 23, 2026

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Employee Rating

Scott is knowledgeable about repairs for my car. He is courteous, helpful and friendly! He did exactly what he said he was going to do. The repairs were done in a timely manner. That makes me happy. More

by cherbear08
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Feb 24, 2026

Regal Chevrolet responded

It’s great to hear Scott provided knowledgeable and friendly service. We’re happy he completed your GMC repairs on time and as promised. Thank you for sharing your feedback and we look forward to helping you again. Felix Mendez - Service Lane Manager - 863-333-4656

February 21, 2026

Dealership Rating
Employee Rating

This is the third time I have use Regal to repair my 2021 Colorado and each time I have been very satisfied.Scott Erickson has been a pleasure working with. More

by patmccolgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Regal Chevrolet responded

It’s wonderful to hear you’ve had three positive service visits for your 2021 Chevrolet Colorado. Scott has enjoyed working with you each time. We appreciate your continued trust in our team. Felix Mendez - Service Lane Manager - 863-333-4656

February 11, 2026

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Employee Rating

Was very pleased with my visit. Scott was very pleasant and made sure all my concerns were answered. More

by d.huys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Regal Chevrolet responded

It’s great to hear Scott answered all your concerns during your GMC 3500 service. Thank you for sharing your positive experience. We look forward to welcoming you back. Felix Mendez - Service Lane Manager - 863-333-4656

January 24, 2026

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Employee Rating

Fair prices and fair service completion times. Go see Scott he will get you taken care of. More

by M.JOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Regal Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Felix Mendez - Service Lane Manager - 863-333-4656

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