Scott Erickson
Scott Erickson at Regal Chevrolet

Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6
51 Reviews
4.6

51 Reviews

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51 Reviews of Scott Erickson

December 03, 2025

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Employee Rating

Buen servicio atención super amable un servicio excelente lo recomiendo al 100/100 me encantó More

by Mayra Mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2025

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Sean Bryant - General Sales Manager - 863-333-0536

November 28, 2025

Dealership Rating
Employee Rating

Performed the service according to my contract The service was great, but there was no eco car wash available More

by epcube78
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Nov 29, 2025

Regal Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Felix Mendez - Service Lane Manager - 863-333-4656

November 26, 2025

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Employee Rating

Well Andrew flat out said regal tries every way to get out from under bumper to bumper warranties! And refused to fix a factory defect. Came up with every excuse in the book so I’ll take my business to s More

by peapattystylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emmy Andrew, Joe Platt

Nov 29, 2025

Regal Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Felix Mendez - Service Lane Manager - 863-333-4656

November 26, 2025

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Employee Rating

My family has bought from regal chevrolet for several years. So I figured they were so good for him that they were gonna be really good for me. The service was great.\nI didn't have to wait for very long More

by PATRICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Chris Boswell, Jayden Lopez, Joe Platt , Pete in Finance...

Nov 26, 2025

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Felix Mendez - Service Lane Manager - 863-333-4656

November 14, 2025

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Employee Rating

Joe did a very good job. He was very tentative and kept me updated about what was going on with my truck. More

by wjk2206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Joe Platt

Nov 14, 2025

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

November 11, 2025

Dealership Rating
Employee Rating

Disappointed with the service, vehicle persist with same issue. Paid for a diagnostic and got a false report the technician won't do there job. More

by Rj5family87
Recommend Dealer
No

Other Employees Tagged: Scott Erickson

Nov 11, 2025

Regal Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Felix Mendez - Service Lane Manager - 863-333-4656

November 05, 2025

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Employee Rating

Newer to the area and had issues with my truck. I had to have it towed in in the middle of the night and Scot and the crew were able to get it taken care of! More

by pjzimdars
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Nov 05, 2025

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

November 02, 2025

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Employee Rating

Scott checked me in quickly when I dropped my car off before my appointment and kept me updated when it was ready for pick up. More

by nedoscher@hotmail.com
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Nov 03, 2025

Regal Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Felix Mendez - Service Lane Manager - 863-333-4656

October 19, 2025

Dealership Rating
Employee Rating

Scott is always very helpful and informative! Excellent service. We are usually in and out in no time. I do miss the car wash with a vacuum. Thank you! More

by SPECIALKKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

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Employee Rating

Joe Platt all ways treats people in a courteous and professional manner thanks you Joe. More

by Larry.Peace52@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

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