Scott Erickson
Scott Erickson at Regal Chevrolet

Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Scott Erickson

July 01, 2025

Dealership Rating
Employee Rating

Efficient service. Work done in a timely fashion. Great customer service nice clean customer care area More

by ETPICKETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Regal Chevrolet responded

I’m happy to hear that our team provided you with excellent service. Thank you!

June 29, 2025

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On time with my appointment and courtesy and professional, kept me informed, worked with me on scheduling my follow up appointment More

by anyertheos2003
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 30, 2025

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

June 19, 2025

Dealership Rating
Employee Rating

Picked up my car and left with more problems than I came in with. Not happy at all. Dealership is not taking any accountability and is steadily trying to give me a bill. Does it make any sense how they try More

by PRECIOUS_DUNN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 23, 2025

Regal Chevrolet responded

We're truly sorry to hear about your recent experience and how frustrating and exhausting this has been for you. We completely understand how upsetting it must be to leave with additional concerns after such a lengthy repair process. Please know that we take these matters seriously. It’s never our intention for a customer to feel unheard or unsupported, and we aim to resolve every issue with fairness and transparency. If you're open to discussing this further, we’d really appreciate the opportunity to look into what happened and review the details of your visit. Please feel free to contact us directly at 863-333-4656 Felix Mendez Chevy Service Lane Manager.

June 12, 2025

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They did what I asked. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. More

by CARANN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Shaun Wren, Joe Platt , The driver Mike

Jun 23, 2025

Regal Chevrolet responded

Thank you for your feedback.

June 02, 2025

Dealership Rating
Employee Rating

I purchased a 2022 Silverado. Dave Brewer was my salesman. There was no high pressure from him or anyone else in the sales department. Great experience. Dave was very patient and More

by Smlmkr61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Herrera, David Brewer , Doug lead tech service department. Excllent

Jun 03, 2025

Regal Chevrolet responded

Thank you. We look forward to continuing to serve you!

June 02, 2025

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Employee Rating

Great service ! ! The service advisor kept me updated on my vehicle every step of the way I appreciate it that. More

by tilelady1999
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Regal Chevrolet responded

Thank you! We're so glad you had a positive experience and appreciate you taking the time to share it.

May 30, 2025

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Employee Rating

Very pleasant to work with. Communication was excellent. Was able to get the work done in a timely manner. More

by Tx_1880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Regal Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear you had a positive experience.

May 30, 2025

Dealership Rating
Employee Rating

I've had my ups and downs, but wind up side of slide in the end. More

by dcompton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Wren

Jun 03, 2025

Regal Chevrolet responded

Thank you! We all have ups and downs, and it's great to hear that you ended up on the positive side in the end.

May 27, 2025

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Employee Rating

It made me wait for a little bit but they did a good job so I was happy with More

by carlos
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Service Communication
Recommend Dealer
Yes
May 28, 2025

Regal Chevrolet responded

Glad to hear it, thank you!

May 27, 2025

Dealership Rating
Employee Rating

The service advisor was great. Truck was done on time . Will come back in the future More

by MICHEAL_2532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Regal Chevrolet responded

We’re really grateful and appreciate you taking the time to share your experience with us.

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