Austin Hernandez
Austin Hernandez at Regal Chevrolet

Austin Hernandez

F&I Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Austin Hernandez

August 17, 2026

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Employee Rating

Service dept was not meeting my expectations so I decided to buy a new vehicle and sales was good More

by stevenorris196
Recommend Dealer
Yes

Other Employees Tagged: Austin Hernandez

Aug 17, 2026

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

August 17, 2026

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Great group to work with! They put in the time and effort to make sure my car buying experience was great! More

by hwatters80
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Fisher, Chase Greenhow

Aug 17, 2026

Regal Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Bryant - General Sales Manager - 863-333-0536

July 02, 2026

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Chase and Austin were awesome! Best in class. Easy to work with and a great deal! More

by Utpoz72
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Recommend Dealer
Yes

Other Employees Tagged: Fred Duran, Chase Greenhow

Jul 02, 2026

Regal Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Bryant - General Sales Manager - 863-333-0536

May 31, 2026

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The dealership is beautiful with a wide inventory, and the staff was very polite and professional. My salesman Jarrod was very nice and presented a financing option I had never heard of before known as a More

by WOODWBO
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Recommend Dealer
Yes

Other Employees Tagged: Alaina Southern, Lisa Bigelow, Sean Bryant , Jarrod Costine

Jun 02, 2026

Regal Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please reach out to us at your convenience. Sean Bryant - General Sales Manager - 863-333-0536

Jun 03, 2026

WOODWBO responded

Today I meet with Mr Bryant, Alaina and a gentleman named Steve who I apologize I don't remember his position with Regal. All 3 were extremely polite, and professional and represented Regal Chevrolet very well. We discussed the entire buying process in general and as it applied to me specifically.. I explained how I felt the $1995 Regal care option should not have been part of my deal as I never ask for this. I explained how their pricing process needs to include this in their online deal process, if it automatically gets added onto to the vehicle. Well the bottom line of the meting was they agreed and they corrected the error with my deal. They apologized for the error. I feel that due to the absolute extra effort to make things right, I have upgrade my review to 5 stars and would highly recommend Regal Chevrolet .

May 08, 2026

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My car buying took some time . But after taking. my 2026 equinox home I realized how great the redesigned equinox is.and I treated very well buy every person I dealt with.this suv More

by thomasbenner49
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Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Fred Duran

May 08, 2026

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Bryant - General Sales Manager - 863-333-0536

May 03, 2026

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Professional and courteous at all times. Do their jobs to the best of their abilities.. More

by olgavalentin2725
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Recommend Dealer
Yes
May 03, 2026

Regal Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sean Bryant - General Sales Manager - 863-333-0536

May 01, 2026

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Regal has been a good place for service and glad I could purchase a new vehicle More

by sarlynstuart
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Recommend Dealer
Yes
May 04, 2026

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Sean Bryant - General Sales Manager - 863-333-0536

May 01, 2026

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All around good people from the salesman to the managers and finance department. Would buy from dealership again More

by justinb863
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Recommend Dealer
Yes
May 01, 2026

Regal Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Chevrolet! Sean Bryant - General Sales Manager - 863-333-0536

April 23, 2026

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Was not completely satisfied. With how the management team handled the sales of the truck More

by MAR195356
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Sarah Abichid , Joe Platt

Apr 23, 2026

Regal Chevrolet responded

We’re sorry to hear that you were not completely satisfied with your experience. Based on the information currently available, we’re unable to fully review or address your concerns. We would appreciate the opportunity to learn more and work toward a resolution. Please contact our Customer Service Manager, Alaina Southern, directly at 863-333-4633 at your convenience.

April 07, 2026

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Had a great experience, Renzo was very helpful and not pushy. I would definitely buy from them again. More

by toddhunt
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Recommend Dealer
Yes

Other Employees Tagged: Fred Duran , Renzo Sanandres

Apr 07, 2026

Regal Chevrolet responded

Thanks for sharing about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Sean Bryant - General Sales Manager - 863-333-0536

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