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Scott Erickson

Overview Reviews (100)

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Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7

100 Reviews

Overview Reviews (100)

4.7

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Scott Erickson

October 14, 2026

Dealership Rating

Employee Rating

I have experienced excellent customer service for the last ten years. Service personnel work very hard for customer satisfaction. last ten years. Service personnel work very hard for customer satisfaction. More

by alexscott4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez

Oct 14, 2026 -

Regal Chevrolet responded

After ten years of entrusting our service department with your Chevrolet Tahoe, your continued satisfaction is the highest compliment. Hearing that our team’s hard work has consistently earned your trust means a great deal to us. Sean Bryant - General Sales Manager - 863-333-0536

October 13, 2026

Dealership Rating

Employee Rating

Everyone there is nice and it's clean When you have an appointment they get u in on time appointment they get u in on time More

by Lgeorge6115

Verified Customer

Recommend Dealer

Yes

Oct 13, 2026 -

Regal Chevrolet responded

Knowing that you experienced friendly service in a clean facility and were seen promptly means a lot to our service department. Thanks for rating us five stars, and we’re here whenever your Equinox needs service. Sean Bryant - General Sales Manager - 863-333-0536

October 10, 2026

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Employee Rating

The service writer was very helpful and explained everything to me, forgot his name unfortunately but he was amazing thank you! Great service and fast didn’t wait too long, and the lounge/waiting are everything to me, forgot his name unfortunately but he was amazing thank you! Great service and fast didn’t wait too long, and the lounge/waiting area was great and comfortable thank you! More

by mariekay1948

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 10, 2026 -

Regal Chevrolet responded

Our service department enjoyed assisting you with your Chevrolet Trax, guiding you through each step and answering your questions. We’re glad you experienced prompt service and found our lounge comfortable. Your kind words and five-star rating mean a great deal to us. Sean Bryant - General Sales Manager - 863-333-0536

September 28, 2026

Dealership Rating

Employee Rating

It's always good working with Scott. He is informative and helps us out very well. He is informative and helps us out very well. More

by robert.watson3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Sep 28, 2026 -

Regal Chevrolet responded

Hearing that working with Scott is always a positive experience means a lot to our service team. Your Cadillac Escalade ESV benefits from his clear communication and dedicated support. Sean Bryant - General Sales Manager - 863-333-0536

September 25, 2026

Dealership Rating

Employee Rating

Followed my 'instructions' searching for the problem and found two issues that needed repair. I'm very pleased with the results --van handles much better. Also, this was the BEST car wash I've ever gotten a found two issues that needed repair. I'm very pleased with the results --van handles much better. Also, this was the BEST car wash I've ever gotten after a service !! Love working with Scott. He helps me as much as he can. More

by BCRAIG4989

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Sep 25, 2026 -

Regal Chevrolet responded

Attention to detail is at the heart of how our service department operates. Knowing that our team identified and fixed the issues and that your Express 3500 now handles better is rewarding. Hearing you appreciated our car wash after your service means a lot to our service team, and Scott is always happy to help however he can. Sean Bryant - General Sales Manager - 863-333-0536

September 22, 2026

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Employee Rating

Excellent management intervention to internally communicate the issue to all involved. As a result my service was performed perfectly and I’m 100% satisfied with the result. communicate the issue to all involved. As a result my service was performed perfectly and I’m 100% satisfied with the result. More

by dangiesler

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez , Kelsey (service advisor)

Sep 22, 2026 -

Regal Chevrolet responded

Knowing that our management team’s clear coordination led to a flawless service on your Chevrolet Colorado is rewarding. Hearing you’re 100% satisfied with the results means a great deal to our service department. Sean Bryant - General Sales Manager - 863-333-0536

September 12, 2026

Dealership Rating

Employee Rating

It was an awesome experience everyone there is especially nice. Chase took care of me and did a wonderful job job. nice. Chase took care of me and did a wonderful job job. More

by m.berlin20199

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez

Sep 12, 2026 -

Regal Chevrolet responded

Knowing the service on your Chevrolet Traverse felt exceptional and our team made you feel at home is truly rewarding. Your kind words about our service department’s friendliness mean a great deal to us. Sean Bryant - General Sales Manager - 863-333-0536

September 11, 2026

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Employee Rating

Large shop with lots of available appointments, really nice and helpful service department. Always gives me a warning about upcoming maintenance or things to keep an eye out for. nice and helpful service department. Always gives me a warning about upcoming maintenance or things to keep an eye out for. More

by heatherschreiner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremiah, Kelsey

Sep 11, 2026 -

Regal Chevrolet responded

Your comment on our flexible appointment options highlights our service department’s commitment to convenience. We’re pleased the service on your Chevrolet Spark was helpful, and knowing you value our maintenance reminders is rewarding. Your five-star rating means a great deal to our team. Sean Bryant - General Sales Manager - 863-333-0536

September 08, 2026

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Employee Rating

Helpful and prompt They were knowledgeable and friendly Very knowledgeable and friendly. To the point try to get vehicle out as soon as possible with little wait time Very knowledgeable and friendly. To the point try to get vehicle out as soon as possible with little wait time More

by nichole_fitez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Sep 08, 2026 -

Regal Chevrolet responded

Prompt service and clear communication are at the heart of our service department’s approach. Knowing that we could minimize your wait and answer your questions effectively means a lot to us. Thank you for trusting our team with the service on your Tahoe. Sean Bryant - General Sales Manager - 863-333-0536

August 30, 2026

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Employee Rating

As always they are very helpful and do great fast service, I highly recommend REGAL Chevrolet to everyone service, I highly recommend REGAL Chevrolet to everyone More

by bailjeff1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Regal Chevrolet responded

Knowing the service on your Chevrolet 2500 was both helpful and swift means a lot to our service team. Thank you for recommending us so highly; we’re here whenever you need assistance. Sean Bryant - General Sales Manager - 863-333-0536