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Scott Erickson

Overview Reviews (103)

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Scott Erickson

Scott Erickson | Page 2

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7

103 Reviews

Overview Reviews (103)

4.7

103 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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103 Reviews of Scott Erickson

September 11, 2026

Dealership Rating

Employee Rating

Large shop with lots of available appointments, really nice and helpful service department. Always gives me a warning about upcoming maintenance or things to keep an eye out for. nice and helpful service department. Always gives me a warning about upcoming maintenance or things to keep an eye out for. More

by heatherschreiner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremiah, Kelsey

Sep 11, 2026 -

Regal Chevrolet responded

Your comment on our flexible appointment options highlights our service department’s commitment to convenience. We’re pleased the service on your Chevrolet Spark was helpful, and knowing you value our maintenance reminders is rewarding. Your five-star rating means a great deal to our team. Sean Bryant - General Sales Manager - 863-333-0536

September 08, 2026

Dealership Rating

Employee Rating

Helpful and prompt They were knowledgeable and friendly Very knowledgeable and friendly. To the point try to get vehicle out as soon as possible with little wait time Very knowledgeable and friendly. To the point try to get vehicle out as soon as possible with little wait time More

by nichole_fitez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Sep 08, 2026 -

Regal Chevrolet responded

Prompt service and clear communication are at the heart of our service department’s approach. Knowing that we could minimize your wait and answer your questions effectively means a lot to us. Thank you for trusting our team with the service on your Tahoe. Sean Bryant - General Sales Manager - 863-333-0536

August 30, 2026

Dealership Rating

Employee Rating

As always they are very helpful and do great fast service, I highly recommend REGAL Chevrolet to everyone service, I highly recommend REGAL Chevrolet to everyone More

by bailjeff1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Regal Chevrolet responded

Knowing the service on your Chevrolet 2500 was both helpful and swift means a lot to our service team. Thank you for recommending us so highly; we’re here whenever you need assistance. Sean Bryant - General Sales Manager - 863-333-0536

August 25, 2026

Dealership Rating

Employee Rating

Scott is very professional he made sure I was informed on the process, from start to finish. the process, from start to finish. More

by GARY.MACK81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 25, 2026 -

Regal Chevrolet responded

Your note about Scott’s professionalism and clear updates highlights our service department’s focus on transparent communication. We’re pleased we could keep you informed every step of the way during your Camaro’s service. Sean Bryant - General Sales Manager - 863-333-0536

August 23, 2026

Dealership Rating

Employee Rating

The work was done in a prompt manner and everyone was professional Scott handled business professional Scott handled business More

by WTNC101

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Aug 23, 2026 -

Regal Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sean Bryant - General Sales Manager - 863-333-0536

August 15, 2026

Dealership Rating

Employee Rating

The work was perfect. They work fast and professional. People was kind and helpful. Thanks They work fast and professional. People was kind and helpful. Thanks More

by adrian.rod9712

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez

Aug 15, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

August 12, 2026

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Employee Rating

Everyone is kind and helpful. I want to add that my wheel key was missing even though I had never personally used it, but Emmy Andrew went out of her way to find me another! I want to add that my wheel key was missing even though I had never personally used it, but Emmy Andrew went out of her way to find me another! More

by Z28CAM95

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Aug 13, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

August 09, 2026

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Employee Rating

Excellent job by my service writer, also Francisco was awesome to deal with during my visit awesome to deal with during my visit More

by heat644

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez

Aug 09, 2026 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Bryant - General Sales Manager - 863-333-0536

August 03, 2026

Dealership Rating

Employee Rating

scott takes great care of us. he always messages us keeping us updated on services he always messages us keeping us updated on services More

by Jimctp2012

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Aug 03, 2026 -

Regal Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Regal Chevrolet. Sean Bryant - General Sales Manager - 863-333-0536

July 24, 2026

Dealership Rating

Employee Rating

I had a voltage issue I went to the evening before and had the battery tested before I brought it to you and it tested good except it needed charging. The Chevy mechanic said I needed a new battery even t had the battery tested before I brought it to you and it tested good except it needed charging. The Chevy mechanic said I needed a new battery even though the battery was only 3 years old just out of warranty $500. Later I'm in North Carolina and having the same issue I'm not near a Chevy dealer so I've been putting it on the charger when it's low. Not a good experience at all and put a strain on my trip. More

by rjpowers1298

Verified Customer

Recommend Dealer

Other Employees Tagged: Scott Erickson

Jul 27, 2026 -

Regal Chevrolet responded

In Florida's extreme climate, it's not uncommon for a vehicle battery to require replacement sooner than expected. That said, we'd be happy to review your service history to ensure everything was handled properly. Unfortunately, with the information provided, we're unable to accurately locate your records. Please contact Francisco Chavez, Service Lane Manager, at (863) 430-0711, and he'll be happy to review your concerns with you.