Sarena Hansen

Exquisite service will definitely recommend family and friends to come to Connor. You must give him an extreme raise due to his amazing service and great responsibility in actions. friends to come to Connor. You must give him an extreme raise due to his amazing service and great responsibility in actions. More

by Damien Verified Customer Verified Customer

Report | Print

Great service! ! And staff is very pleasant to work with. Paid attention to details. Took care of my car ! And staff is very pleasant to work with. Paid attention to details. Took care of my car More

by jlebese Verified Customer Verified Customer

Report | Print

Reason for a visit recall on Multi-function switch. Thank you for the service and the car wash Thank you for the service and the car wash More

by happyr426 Verified Customer Verified Customer

Report | Print

Well first I wanna say thank you! But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys th But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys that was very disgusting and dirty. I literally couldn’t even let my kids sit in car! I have plenty of pictures I would love to share! Who can I share this with? Website? Thank you More

by Jessica Verified Customer Verified Customer

Report | Print

The process of the part coming in, getting a call back, and the service department agreeing that the part was there took weeks and many calls. However, once the part was in and the appointment was made, ev and the service department agreeing that the part was there took weeks and many calls. However, once the part was in and the appointment was made, everything went very smoothly. The experience of taking it in and picking it up was a good one. More

by NICOLEHIRTHE Verified Customer Verified Customer

Report | Print

This dealership is one of the best I think in the area for service on your auto. for service on your auto. More

by CARLONMARTIN Verified Customer Verified Customer

Report | Print

Sarena answered all my questions and was extremely professional and polite. She offered me three options for tires without being asked. My appointment was on time and took as long as anticipated. professional and polite. She offered me three options for tires without being asked. My appointment was on time and took as long as anticipated. More

by ninemile_rd Verified Customer Verified Customer

Report | Print

Very professional and helpful. I appreciate her assistance. I was in and out and under an hour I appreciate her assistance. I was in and out and under an hour More

by Blessed Verified Customer Verified Customer

Report | Print

Conner was helpful and professional, but the dealership itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was nev itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was never informed about — no calls, no emails, nothing — even though I’ve always serviced my vehicle at this same Kia. After being told what needed to be done, I approved an oil change and air filter replacement. The air filter was never installed, and the oil change was done so poorly that oil leaked all over my garage, leaving a permanent stain and puddle still remains . When I brought it back because the oil leaking, instead of an apology or any sympathy, other service staff “not Conner” they gave me attitude also when I requests once again a new air filter that I thought that was already changed a month ago and charged me $73 for it. Conner did his best I will recommend him anytime, but this dealership needs serious improvement in communication, honesty, and quality of service. I’m now questioning every bit of work that’s ever been done on my car here. More

by Mmeressa Verified Customer Verified Customer

Report | Print

Horrible services, tried to charge me 900+$ to change a spark plug. Got the car back and not even a full week and it started acting up again. I brought it back only.for them to try to charge me another $80 spark plug. Got the car back and not even a full week and it started acting up again. I brought it back only.for them to try to charge me another $800 for issues that I shouldnt be having. Vehicle became dangerous to drive within 7 days after purchase. Service department most definitely did not due their due diligence before putting the vehicle on the lot. 10/10 DO NOT BUY THEM More

by BISCUIT112811 Verified Customer Verified Customer

Report | Print