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Sarena Hansen
106 Reviews
106 Reviews
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106 Reviews of Sarena Hansen
Verified Customer
October 15, 2025
Conner was helpful and professional, but the dealership itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was nev itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was never informed about — no calls, no emails, nothing — even though I’ve always serviced my vehicle at this same Kia. After being told what needed to be done, I approved an oil change and air filter replacement. The air filter was never installed, and the oil change was done so poorly that oil leaked all over my garage, leaving a permanent stain and puddle still remains . When I brought it back because the oil leaking, instead of an apology or any sympathy, other service staff “not Conner” they gave me attitude also when I requests once again a new air filter that I thought that was already changed a month ago and charged me $73 for it. Conner did his best I will recommend him anytime, but this dealership needs serious improvement in communication, honesty, and quality of service. I’m now questioning every bit of work that’s ever been done on my car here. More
by Mmeressa
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
October 13, 2025
Horrible services, tried to charge me 900+$ to change a spark plug. Got the car back and not even a full week and it started acting up again. I brought it back only.for them to try to charge me another $80 spark plug. Got the car back and not even a full week and it started acting up again. I brought it back only.for them to try to charge me another $800 for issues that I shouldnt be having. Vehicle became dangerous to drive within 7 days after purchase. Service department most definitely did not due their due diligence before putting the vehicle on the lot. 10/10 DO NOT BUY THEM More
by BISCUIT112811
Other Employees Tagged: Athanasios Almouti
October 11, 2025
They over priced and want you to pay for things that they think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and tru think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and truthful with your customers. More
by mlshorter04
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
September 21, 2025
The staff in the service center really show they care about their customers. They provide great, reliable service. about their customers. They provide great, reliable service. More
by KELLYMAE610
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
September 19, 2025
Dealer was fast to take the car in and replace the parts well providing me a free loaner vehicle. well providing me a free loaner vehicle. More
by jaminb236
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
September 01, 2025
The customer service is nice. Whenever I have an issue with my vehicle, Kia makes sure they fix the problem. Majority of the time my car is covered by the warranty. Whenever I have an issue with my vehicle, Kia makes sure they fix the problem. Majority of the time my car is covered by the warranty. More
by DANAANDNEIKO
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
Dealership Inventory (353 Vehicles)
2021 Chevrolet Silverado 1500
used
Mosaic Black Metallic exterior
Automatic
Four-wheel Drive
