Sara Voorheis

Courteous, friendly, professional not pushy and the customer is their focus. Service is very good. customer is their focus. Service is very good. More

by MARCIAOROV Verified Customer Verified Customer

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Ferman Mini has always offered me exceptional service. Service has always been very efficient and was provided in a timely manner. Staff is courteous, kind, and thoughtful. Service has always been very efficient and was provided in a timely manner. Staff is courteous, kind, and thoughtful. More

by lorihenry62 Verified Customer Verified Customer

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I felt comfortable during my initial visit and was warmly greeted on my return. Bob took the time to show me the features on the dashboard and inside the car. The total experience was fun, greeted on my return. Bob took the time to show me the features on the dashboard and inside the car. The total experience was fun, More

by jo9999.jo Verified Customer Verified Customer

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Mathew was so nice and professional Made the experience nice and easy. The driver who returned my car was nice. Overall a great experience nice and easy. The driver who returned my car was nice. Overall a great experience More

by alandiversart Verified Customer Verified Customer

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I thoroughly enjoy collaborating with Ferman Mini. Sarah’s exceptional understanding of customer experiences is truly commendable. Sarah’s exceptional understanding of customer experiences is truly commendable. More

by Kate Verified Customer Verified Customer

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Courtney is the best. Always friendly and knowledgeable. The team knew what the issue was and had us out quickly. Always friendly and knowledgeable. The team knew what the issue was and had us out quickly. More

by dwashington12 Verified Customer Verified Customer

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Always a wonderful experience. Having bought at least 6 cars over the years, I won’t be going anywhere else Having bought at least 6 cars over the years, I won’t be going anywhere else More

by tylerclscott Verified Customer Verified Customer

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We had Sara help us & she was super! She’s been helpful since the purchase period text. Thank you Sara She’s been helpful since the purchase period text. Thank you Sara More

by dewjkw1 Verified Customer Verified Customer

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Sara Voorheis was welcoming, friendly & very knowledgeable about the various mini vehicles that we were inquiring about. Sara was instrumental in finding the mini cooper that worked for our dau knowledgeable about the various mini vehicles that we were inquiring about. Sara was instrumental in finding the mini cooper that worked for our daughter’s preferences as well as our family’s safety needs & preferences. This was a fantastic buying experience & I would highly recommend Sara as well as Ferman Mini for anyone’s needs. Professionalism paired with friendliness & cleanliness! 10/10 More

by staceesmith4 Verified Customer Verified Customer

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I BOUGHT A USED MINI TO BE SHIPPED TO ME IN TEXAS, AND FERMAN HAD TO JUMP START THE MINI TO GET ON TRANSPORT AND SENT TO ME NOT ONLY WITH A DEAD BATTER BUT A BATTERY THAT COULD NOT AND CANNOT BE JUMPED OR FERMAN HAD TO JUMP START THE MINI TO GET ON TRANSPORT AND SENT TO ME NOT ONLY WITH A DEAD BATTER BUT A BATTERY THAT COULD NOT AND CANNOT BE JUMPED OR CHARGED. IT IS STILL STTING IN WAREHOUSE WAITING FOR ME TO HAVE TIME TO SPEND HOURS TO TRY AND CHAGE THE BATTERY ON THIS MINI. I CANNOT BELEIVE A MINI DEALER WOUDL CONSCIOUSLY LOAD A VEHICLE WHICH HAD TO BE JUMPED TO GET IT ON THE TRANSPORT AND SEND TO ME WITH A HUGE WELCOME SIGN "BUYER BEWARE" OR "SUCKER, CAR SOLD AS IS". I AM THE PROUD OWNER OF A MINI JCW GP, WHICH IS SITTING IN A WAREHOUSE UNABLE TO BE JUMPED AND TAKEN TO GET SERVICE...MY OPTION, GET IT TOWED AND GO THROGUH THAT HASSLE OR CHANGE OUT THE BATTERY MYSELF WHCH ON YOU TUBE APPEARS T TAKE A ROOKIE LIKE ME A COUPLE OF HOURS TO DO. REALLY DON;T HAVE TIME TO DEAL WITH THIS YET, BUT IT IS A PROBLE WHEN YUO DEAL OUT OF STATE AND A DEALERSHIP WHO OPTS TO JUMP START A VEHICLE AND LOAD ON A TRANSPORT AND SAY "GOOD LUCK". HOW EASY IT WOULD BE A FOR MINI DEALERSHIP TO CAL TIME OUT, CHANGE THE BATTERY AT THE DEALERSHIP AND THEN SEND IT ON THE TRANSPORT...I AM DARING THE POWERS TO BE TO CONTACT ME ON THNIS ONE...YOU HAVE MY EMAIL ADDRESS OBVIOUSLY More

by Peeej Verified Customer Verified Customer

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