Samantha Horne

My experience here was awesome from my very 1st email to them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) an them in regards to purchasing a new 2025 RAV4. Excellent responses from start to finish and even after the sale. The parts Department(Patrick) and the Service(Kevin) department also get a 5 star rating. ALL of my interactions with anyone I spoke to, emailed or called was handled with 100% professionalism. Special shout out to Chandler, my Sales Professional. Samantha, Lauren and TJ from Management. Shawn and Chris from Finance. And last but by no means least, GM Dan Bortolussi. I don’t know all the names of who I dealt with, but everyone has been awesome! Looking forward to saying hello to all these folks on return visits to parts and service and future new car needs. More

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Very professional , informed, & pleasant staff. Clean, comfortable dealership & service area. From the beginning of my car search, I was impressed by the staff at this dealership. Clean, comfortable dealership & service area. From the beginning of my car search, I was impressed by the staff at this dealership. More

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Luis the sales representative was great to deal with ! The sales manager not so much but the general manager and finance manager were also good to deal with ! Good inventory and selection ! The sales manager not so much but the general manager and finance manager were also good to deal with ! Good inventory and selection ! More

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Ryan Mclellan was absolutely amazing. He was knowledgeable, and explained everything very thoroughly. He was by my side for the entire process, and his communication was top notch. Sam He was knowledgeable, and explained everything very thoroughly. He was by my side for the entire process, and his communication was top notch. Sam, the sales manager, was very helpful as well! She worked to find me exactly what I was looking for and revised the deal to match local competitors. Couldn’t have asked for a better experience! More

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Julian was so helpful and kind! He went above and beyond several times to help me purchase my vehicle. He took the time to understand exactly what I was looking for and delivered th He went above and beyond several times to help me purchase my vehicle. He took the time to understand exactly what I was looking for and delivered the perfect truck! More

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I had a lot of help from Alex, Joel, TJ, Samantha and monish, who created a welcoming environment in my search to find a car 10/10 go get your next vehicle at Toyota auburn. monish, who created a welcoming environment in my search to find a car 10/10 go get your next vehicle at Toyota auburn. More

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Just bought my 2024 Toyota Sienna. Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybr Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybrid and I had no idea it was so quiet. Great for the kids when they nap). He helped me set up Bluetooth, went over how to save my favorite radio stations, how to navigate foot tailgate sensor, how to set trunk height , how to set up memory seats, he helped me download the Toyota app and showed me how to do remote start from my phone and how to turn car on and off from phone. He went over the heated seats , dual AC , passenger moving third row ( super easy with car seats installed). After paperwork he was so kind to put the plates , clean the car, Simoniz it, pull it up and help transfer the car seats , my diaper bag and even showed me where to put my purse ( the new sienna had a mom compartment in the front seat and a hidden Xl cargo area in the trunk). He helped set up the tv so the kids can be calm for the drive home. He showed me how lame changing assist and cruise control worked. The drive home was smooth. Start to finish was fast and painless. He even went over the button under the mirror for setting up garage door. The best sales experience by far. Excited to come back and will continue to come back. More

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Very one there is super nice and friendly. They make sure ur in safe car and affordable. They make sure ur in safe car and affordable. More

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Recently purchased a vehicle here and was given great service all around. They made it as quick and easy for me as possible, and were more than willing to answer any questions or concerns I had. They had service all around. They made it as quick and easy for me as possible, and were more than willing to answer any questions or concerns I had. They had great customer service and made the experience here great. Very excited for my new vehicle, and will be directing my friends and family to purchase a vehicle here in the future! More

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I purchased my rav 4 at this dealership recently and my experience was 5 out of 5 stars. The Sales managers, sam and tj were amazing throughout the whole process and I couldn't be happier with my vehicle. experience was 5 out of 5 stars. The Sales managers, sam and tj were amazing throughout the whole process and I couldn't be happier with my vehicle. Hai was my sales person on the deal and he was very pleasant, good communication, and helped me to the best of his ability’s in finding the car i loved. Go to this dealership for your dream car! 5 ⭐️s More

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