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Samantha Baker
Samantha Baker at Spitzer Acura

Samantha Baker | Page 3

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

Contact Me
4.8
33 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

English English

4.8

33 Reviews

Write a Review

33 Reviews of Samantha Baker

November 19, 2025

Dealership Rating
Employee Rating

Dealer worked with on short notice to get my car in and serviced at a time that worked for me More

by TRAVISSTOUT
Recommend Dealer
Yes

Other Employees Tagged: Samantha Baker

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Nov 20, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 06, 2025

Dealership Rating
Employee Rating

Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Jeanine Malone

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Nov 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 03, 2025

Dealership Rating
Employee Rating

I'm waited 90 minutes for them to tell me my child door lock was on. More

by dwk1111
Recommend Dealer
No

Other Employees Tagged: Samantha Baker

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Nov 03, 2025

Spitzer Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 25, 2025

Dealership Rating
Employee Rating

The service team at Spitzer Acura was great. Layne made the scheduling process very easy. More

by antonio.fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Jeanine Malone

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Oct 25, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2025

Dealership Rating
Employee Rating

Excellent service all the way around! Even the parts department personnel were responsive and exceptional. More

by PWOOD2
Recommend Dealer
Yes

Other Employees Tagged: Samantha Baker

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Oct 22, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2025

Dealership Rating
Employee Rating

Excellent job by. Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me More

by aid-mer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Jeanine Malone

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Oct 15, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2025

Dealership Rating
Employee Rating

The service department always provides exceptional service (customer/repairs). The employees are extremely knowledgeable and strive to make my experience the best possible. More

by dslamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Oct 14, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 09, 2025

Dealership Rating
Employee Rating

Everyone at the dealership has been very helpful and knowledgeable. I am glad I purchased from Spitzer Acura More

by sutyak94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Albert Malone

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Oct 09, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2025

Dealership Rating
Employee Rating

Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Ryan Capozoli, Keith Knowlson, Dalton Bruni, Laura Colby, Albert Malone, Jeanine Malone , Scott Guy

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Oct 07, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 01, 2025

Dealership Rating
Employee Rating

Dealership is good. Don’t like the distance I have to travel to get to it. More

by Charlestisdale07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Malone, Jeanine Malone

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Oct 02, 2025

Spitzer Acura responded

Thank you, Charles, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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