Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 15

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
688 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 5 mos

4.8

688 Reviews

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688 Reviews of Sam Waddell

January 02, 2025

Dealership Rating
Employee Rating

This place always has exceptional service and timely work. Would not take my car anywhere else. More

by N.Diaz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

January 02, 2025

Dealership Rating
Employee Rating

Car is ready on time. They give you a list of possible future services needed without pressure. They are nice More

by KORANDO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , Kevin Zatz

Jan 02, 2025

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

January 01, 2025

Dealership Rating
Employee Rating

They did a great job just wish they told me I would have to wait 3 hours More

by BRANDONKINKELAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Honda of Kenosha responded

Brandon, Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 01, 2025

Dealership Rating
Employee Rating

They even fixed the clock in my car that Mueller Honda refused to do and wanted to charge me $180.00 for diagnostic test when the clock broke when they had serviced the car. More

by anglin2233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

December 30, 2024

Dealership Rating
Employee Rating

Just as a returning customer we are very happy to get the same excellent service as we did the first time Thanks Roberto Sandoval More

by mr.rgarcia66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Honda of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honda of Kenosha!

December 25, 2024

Dealership Rating
Employee Rating

That’s for help with my car on exlent conditions run good keep on good More

by aec2867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 23, 2024

Dealership Rating
Employee Rating

There was some miscommunication from my previous visit which resulted in a huge inconvenience. My hope is that next time we bugs a better experience. More

by doriananderson24
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Joe Valente

Dec 26, 2024

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 19, 2024

Dealership Rating
Employee Rating

Prompt service and comfortable waiting room. I service my Ridgeline there and it’s close and easy. More

by bahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 19, 2024

Dealership Rating
Employee Rating

Working with Sam is the best! He went through my car report and honestly discussed with me what my vehicle needed and what was recommended. More

by jskirk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Honda of Kenosha responded

We are very happy to hear that Sam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2024

Dealership Rating
Employee Rating

Joe is an awesome car consultant, always welcoming and wealth of knowledge. Joe had helped me to stay on the top of maintenance of my car for quite some years now and I’m very thankful for all that he is More

by smartnat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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