Sam Shtern
Sam Shtern at Kings INFINITI
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Sam Shtern

Sales/Finance Director

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.7
265 Reviews

Dealership Experience

17 yrs, 2 mos

Industry Experience

27 yrs, 3 mos

Languages Spoken

English English

4.7

265 Reviews

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265 Reviews of Sam Shtern

March 21, 2025

Dealership Rating
Employee Rating

I was pleased with the prompt service and and my dealer made me understand the process of the service I dint feel scared as a woman coming in for help and no Bogarde or pressured Thank you More

by Vern506
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Carla Martinez

February 26, 2025

Dealership Rating
Employee Rating

Very professional that quickly understood what the problem was with the vehicle they took care of it the same day all in all it was excellent service More

by C.COLLETTI1051212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

January 31, 2025

Dealership Rating
Employee Rating

This dealership is the best . My second time getting a car here . Service is top notch and a pleaser to deal with . Referred my friends they also got cars here. More

by Ilanajosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Ilanajosh, we are very happy we could provide you with a positive experience! We hope you have an amazing day!

January 30, 2025

Dealership Rating
Employee Rating

This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and More

by LARRYDEPASQUALE3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Hi Larrydepasquale3, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 26, 2025

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Employee Rating

Service was excellent. Sent a detailed explanation of what was needed. Car is good so far They even washed it. More

by UTUELEVATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Feb 10, 2025

Kings INFINITI responded

Hi Utuelevator, we are very happy to have provided you with such a positive experience!

January 25, 2025

Dealership Rating
Employee Rating

Kings Infiniti is the best Dealer . I love it. All the best Infiniti.Good job Mr Danny. More

by skyconsco2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buddy Naipaul, John Russo, Michael Jacovino, Matthew Raiten, Carla Martinez , Danny is the best best friendship saler.

Feb 10, 2025

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Dealership Rating
Employee Rating

Buddy is a phenomenal salesman he made the lease process very easy. I would definitely recommend my friends and family to come get any car from him. More

by Jeff Michel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buddy Naipaul, Danny Volchyok

Jan 08, 2025

Kings INFINITI responded

Hi Jeff Michel, Thank you for taking the time to leave a review for us at Kings INFINITI, Inc. We're happy we could meet your expectations! We hope you have a great day!

December 18, 2024

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Employee Rating

Great team great company. Greatly impressed by the service I received at infinity . Wouldn’t have it less More

by DONALD.MARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Donald.march, thank you for sharing your positive experience!

December 11, 2024

Dealership Rating
Employee Rating

They sold me a problematic vehicle and when I went back to change the vehicle they weren't cooperative. I went twice within a week and was given 2 different rates for the vehicle that just left their deale More

by PATSLOSH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 28, 2024

Kings INFINITI responded

Patslosh7, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (718) 646-3331 when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 05, 2024

Dealership Rating
Employee Rating

I get my tire fix, it was not done a 100% to my satisfaction, it was plug but after that they did not put back air in the tire More

by AJ370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

If you're ever in need of more help, please let us know!

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