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Matthew Raiten

Overview Reviews (749)

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Matthew Raiten

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9

749 Reviews

Overview Reviews (749)

4.9

749 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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749 Reviews of Matthew Raiten

October 27, 2026

Dealership Rating

Employee Rating

Matt was very professional and explain everything to me. I will definitely go again to get my SUV serviced I will definitely go again to get my SUV serviced More

by HOTROD75501212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

October 23, 2026

Dealership Rating

Employee Rating

Flawless Everyone was professional and the dealership was clean. No issues at all will come back clean. No issues at all will come back More

by Valt24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Raiten

October 23, 2026

Dealership Rating

Employee Rating

My experience with the service was excellent, matthew, the service representative, was very knowledgeable, friendly, attentive and efficient. the service representative, was very knowledgeable, friendly, attentive and efficient. More

by MICMK17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

October 22, 2026

Dealership Rating

Employee Rating

Super knowledgeable and always does his best to help save money Would highly recommend him as a service adviser money Would highly recommend him as a service adviser More

by Eliveyg

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Raiten

October 22, 2026

Dealership Rating

Employee Rating

Straight forward Matthew knew exactly wjat was wrong with the vehicle. Was able to accommodate me with a loaner the vehicle. Was able to accommodate me with a loaner More

by Eliveyg

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Raiten

October 22, 2026

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Employee Rating

Great service and very attentive My car was inspected, tires ?? were rotated, detailed and cleaned up in 1 hour! tires ?? were rotated, detailed and cleaned up in 1 hour! More

by SYUBAROV2000

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Raiten

October 08, 2026

Dealership Rating

Employee Rating

Jonh is very professional and respectful also polite clean and knowledgeable, hard-working on time .. clean and knowledgeable, hard-working on time .. More

by WINSTONSTEWART07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Megan Largana, Carla Martinez

Oct 18, 2026 -

Kings INFINITI responded

Thank you for your kind words! We're thrilled to hear that John made such a positive impression with his professionalism and hard work. We appreciate your feedback and look forward to serving you again soon!

October 07, 2026

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Employee Rating

Bittersweet moment. Thank you Matt and team for all your help. Will stop in to say goodbye. Thank you Matt and team for all your help. Will stop in to say goodbye. More

by APepe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Russo, Sam Shtern, Megan Largana, Carla Martinez

Oct 18, 2026 -

Kings INFINITI responded

Thank you for your kind words! We're grateful for the time we've spent together and will miss you. Please do stop by to say goodbye; it would mean a lot to us. Wishing you all the best in your next adventure!

October 05, 2026

Dealership Rating

Employee Rating

No All of my visits to Kings Infinity I've been treated courtesously. Mathew is very accommodating and very helpful. He is very patient and answers all of my questions and concerns. I would highly recommen courtesously. Mathew is very accommodating and very helpful. He is very patient and answers all of my questions and concerns. I would highly recommend this dealership and Mathew in the service department to anyone looking for professionalism, courtesy and knowledge about any issues with their vehicle. More

by RICHARD.HYMAN12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Raiten

Oct 07, 2026 -

Kings INFINITI responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Mathew and our team. Your recommendation means a lot to us. We look forward to serving you again and ensuring your vehicle is always in great hands!

October 01, 2026

Dealership Rating

Employee Rating

Very helpful, treat you great, listen to you, look out for you and are fair and honest. for you and are fair and honest. More

by EMPIRENYC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Raiten

Oct 07, 2026 -

Kings INFINITI responded

Thank you for your wonderful review! We're thrilled to hear that you felt valued and listened to during your experience with us. Our team is dedicated to providing fair and honest service, and your feedback motivates us to keep doing our best. We look forward to serving you again!