Sam Guerra | Page 15

Wow, what a great experience. From the minute we stepped in the Dave was here to help us out. We were able to test drive the Mazda CS-9 we has inquired about. He also made arrangem From the minute we stepped in the Dave was here to help us out. We were able to test drive the Mazda CS-9 we has inquired about. He also made arrangements for us to take it to our mechanic. There was only one small issue, and Dave offered to take care of it after the sale. I almost forgot to mention Sam who helped us out with a second look at the car (Dave was off that night). She also suggested that we could take an extended test drive, which gave us a lot more confidence in the purchase. The financing department was ok, but not very responsive. I'd recommend having some lending options lined up in advance so you can fairly evaluate their rates. More

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Loved our sales person. Bought 2 cars and did so because of As noted above this dealership has some of the brst individuals to work with. Oue sales personwent above and beyond to help us in every way to purcha As noted above this dealership has some of the brst individuals to work with. Oue sales personwent above and beyond to help us in every way to purchase 2 new cars. She is the main reason we did so More

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Very supportive Always open to finding a solution for you and making sure you are happy. No discussions and clear agreements. Also go beyond the standard warranty agr Always open to finding a solution for you and making sure you are happy. No discussions and clear agreements. Also go beyond the standard warranty agreements to make you happy, as long as you are reasonable. More

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New purchase This is the 5th. new vehicle I've purchased from this dealership. Pat O'Brien and his sales person, Samantha are great to deal with. No hassle, no pre This is the 5th. new vehicle I've purchased from this dealership. Pat O'Brien and his sales person, Samantha are great to deal with. No hassle, no pressure. A pleasure doing business with them. More

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Best experience in over 3 decades of purchasing vehicles! I want to give a big shout out to Samantha Cosylion and the entire team for the wonderful experience my son & I had purchasing his first "real" car af I want to give a big shout out to Samantha Cosylion and the entire team for the wonderful experience my son & I had purchasing his first "real" car after his college graduation. I've worked in the retail and customer service industry for 35 years and recognize and applaud Sam and team during our purchase of my son's Corolla. Sam was professional, a great listener, knowledgeable and created a "no pressure" atmosphere during our transaction. The rest of the team also conveyed the same atmosphere. Toyota products and services sell themselves and each member of the team clearly presented and answered questions regarding them and we never felt any pressure to make a purchase. The consumer can purchase a Toyota at many dealers and outlets. It's the people in those dealerships that make the difference. Sam and her team are a tremendous asset to Toyota of Naperville. We look forward to working with Sam and team for our future vehicles purchases. Thanks again Toyota of Napervlle! More

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Best place to buy your Toyota - Ask for Samantha Cosylion ! My husband and I went to Toyota of Naperville, and once again worked with Samantha Cosylion. She is absolutely the best car salesperson there! I spoke My husband and I went to Toyota of Naperville, and once again worked with Samantha Cosylion. She is absolutely the best car salesperson there! I spoke wither her over the phone before going, and she went through all my questions. She explains everything, no pressures, always super helpful. We definitely recommend her. This is our 3rd Toyota from this agency, and would never go anywhere else. Trade in was very fair. Mr. Mitch Siebert, Mr. Suha Oner and Mr. Peter Murray were very helpful too. Even financing portion was extremely fast, everything explained quickly. In and out in a matter of hours, with the best deal we could ever wish for. Thanks again!! More

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Great sale exeprience Our sales person Samantha Cosylion was very helpful and made the process very smooth and hassle-free. We didn't feel the pressure that sometimes you f Our sales person Samantha Cosylion was very helpful and made the process very smooth and hassle-free. We didn't feel the pressure that sometimes you feel during this process. More

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Exceptional cutomer service, Great staff, pricing, service. Having owned 8 Toyotas over 20 years and purchasing the last 4 at Toyota of Naperville I would not waste my time going anywhere else, my wife and I ha Having owned 8 Toyotas over 20 years and purchasing the last 4 at Toyota of Naperville I would not waste my time going anywhere else, my wife and I have always been treated with respect and honesty without any pressure to make a decision, they are very knowledgeable about the products Toyota has and the services the dealership has to offer, having just purchasing a new 2016 Camry SE the entire process was seamless. I have and will always recommend this dealership to friends and family looking for a new or used car. More

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Typical Dealer No BS, straight to the point. I like that. I dig the truck and considering an 18 year difference since the Taco Limited I bought from the same dealer, No BS, straight to the point. I like that. I dig the truck and considering an 18 year difference since the Taco Limited I bought from the same dealer, it was a bargain and a big improvement. More

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Good service Samantha was very helpful and did a great job. Not like most dealers who push you she was professional and very helpful. She made the deal go smoothly Samantha was very helpful and did a great job. Not like most dealers who push you she was professional and very helpful. She made the deal go smoothly and efficient. I highly suggest you work with Samantha if you go to this dealer. She is a human and not a shark. More

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