Sam Guerra | Page 16

Great customer service Samantha did a great job explaining the vehicle information, she was patient and courtesy, we took our time purchasing the vehicle came back twice, an Samantha did a great job explaining the vehicle information, she was patient and courtesy, we took our time purchasing the vehicle came back twice, and the deal with done. Everything was explained well. More

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" Total satisfaction! " Sam Cosylion was great! Easy to deal with.. pleasant and we felt comfortable right away soon as we met her by the entrance and everything went well af Sam Cosylion was great! Easy to deal with.. pleasant and we felt comfortable right away soon as we met her by the entrance and everything went well afterwards. More

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Great experience- in and out in less than 45 minutes We found the car online, drove 2 1/2 hours in the ice/snow, drove the car and bought the car in and out in 45 minutes. We found the car online, drove 2 1/2 hours in the ice/snow, drove the car and bought the car in and out in 45 minutes. More

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Great Service I came with a family member to buy a Camry, and i was lucky enough to meet Sam Cosylion as my support. I am very much satisfied with the customer serv I came with a family member to buy a Camry, and i was lucky enough to meet Sam Cosylion as my support. I am very much satisfied with the customer service. Thank you so much Sam!! Mikiase. More

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low pressure car dealer When we 1st walked in we were told if we needed anything just ask someone. We looked at the cars we were interested without anyone following us around When we 1st walked in we were told if we needed anything just ask someone. We looked at the cars we were interested without anyone following us around. We had to leave and Samantha went above & beyond to help us by phone. There was never any pressure or ongoing haggling. We got a great car for a decent price. The ONLY problem was the amount of time we waited to finally talk to the finance depart once we decided on the car we were going to purchase. We waited nearly 1 hr. 45 minutes. Then another 1/2 hour to finally GET the car. But we would definitely go back l. More

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Very good experience The sales persons was very kind and very friendly. The process was ease and clear. we have a very good experience in this dealership. Thaks The sales persons was very kind and very friendly. The process was ease and clear. we have a very good experience in this dealership. Thaks More

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Wonderful Sales Person! Sam Cosylion My husband and I purchased our second Toyota Prius, this time with Samantha (Sam) Cosylion. She was absolutely the perfect salesperson!!. She answered My husband and I purchased our second Toyota Prius, this time with Samantha (Sam) Cosylion. She was absolutely the perfect salesperson!!. She answered all of our questions, got us a great deal for our new car and our trade in. From the start we told her we did not want to haggle prices or waste time, so to give us the very bottom line price. And that she did! Do not let her young face fool you, she is very knowledgeable, sweet and patient person. At no point did we ever feel like she was pushing is into anything . Financial part was a breeze. A few days after our purchase she called to see if we were happy. I still had questions for her, which she quickly put my mind to ease by sending me all information via email right away. Thank you Samantha, you are great!!!!!!!!!!!!!!! More

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Friendly and easy Great experience. My purchase was completed in under an hour and it was a great team of people who helped us. I love my new vehicles and know Toyota Great experience. My purchase was completed in under an hour and it was a great team of people who helped us. I love my new vehicles and know Toyota will take care of me. More

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Best Experience From the moment I walked into the showroom and was greeted by Samantha, I knew this was going to be a good experience. As I finished my purchase, I fo From the moment I walked into the showroom and was greeted by Samantha, I knew this was going to be a good experience. As I finished my purchase, I found I was wrong because I had an EXCELLENT experience! Everyone on the staff with whom I worked had a wonderful attitude and made me know that I could be comfortable and relaxed. Sam is very knowledgeable regarding the Toyota product and it is very evident that she likes working with the public. She is a very definite asset to Toyota of Naperville. The others with whom I interacted, Dorothy, Peter and Gary, treated me as if I was the only customer they had. I felt important to them instead of feeling like I was just another intrusion into their day. There was absolutely zero pressure to buy and helpfulness was without peer. This was indeed the very best car buying experience I have ever had throughout the 40+ years I have been purchasing vehicles. If you give awards for "best role in customer satisfaction", these four individuals should each receive an "Oscar" for their performance! I will recommend this dealership to anyone looking to purchase a vehicle. Additionally, all members of the staff (no exception) , whoever they are were very cordial and made me feel welcome even when they simply walked by. More

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Solid Car Buying Experience This was the first car I've ever purchased, and I wasn't sure exactly how the process worked. I was lucky enough to be picked up by Sam Cosylion as w This was the first car I've ever purchased, and I wasn't sure exactly how the process worked. I was lucky enough to be picked up by Sam Cosylion as we walked in. She was not only very friendly and knowledgeable, but to me, didn't feel like a salesperson. It never seemed like she was trying to sell me the car, which is an attribute I know many appreciate, but she just informed and guided us through the process, Overall I had a great experience purchasing my first new car. More

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