Sam Chau | Page 3

Westside Lexus is a very comfortable dealership and appears to be thriving on the demand for their product. I did get the sense that my personal satisfaction with the new car buying process was not of appears to be thriving on the demand for their product. I did get the sense that my personal satisfaction with the new car buying process was not of importance to Westside. If I did not like the price of the new vehicle or the value of my trade, there's a long list of other potential buyers to take my place. Our sales person, Nellie G., was phenomenal and she alone will keep us as customers of Westside. More

by rob_schaefer Verified Customer Verified Customer

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The deal was made over the phone, and the process to finalize the deal was quick, with most of the time waiting for the vehicle and the line for finance. finalize the deal was quick, with most of the time waiting for the vehicle and the line for finance. More

by mmrh1000 Verified Customer Verified Customer

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Salesman Tim Easterling was fantastic throughout the entire process. Last June, he approached me on the showroom floor and asked if I needed assistance. From the start he was extremely professional and entire process. Last June, he approached me on the showroom floor and asked if I needed assistance. From the start he was extremely professional and explained all inquiries thoroughly. I contacted him sporadically until the vehicle arrived and he kept me abreast of my place on the list. He apprised me of the anticipated arrival date. Mr. Easterling was very detailed with my introduction to all of the new technology. I am beyond appreciative and thankful for the assistance he provided. Mr. Sam Chau was my Financial Service Manager. He, too, was great! He made me aware of all coverage and financial options. Mr. Chau was professional with his relay of info as well. I am appreciative and thankful for his assistance as well. I consider both of them blessings throughout the entire process! And I absolutely love my vehicle! More

by margaret.franks Verified Customer Verified Customer

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Joey Broussard was great. He was very professional and purchasing the car was a no pressure and a pleasant experience. In the past, we've had nothing but positive experience He was very professional and purchasing the car was a no pressure and a pleasant experience. In the past, we've had nothing but positive experiences with Westside Lexus' sales and service departments. Wouldn't go anywhere else. More

by clhooks Verified Customer Verified Customer

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My experience was excellent. Mary Margaret arranged for me test drive all of the models I was interested in purchasing. She made sure I was completely satisfied regarding the c Mary Margaret arranged for me test drive all of the models I was interested in purchasing. She made sure I was completely satisfied regarding the car I purchased. And Sloane Szuber was very patient and thorough helping me understand the technical part of my car. More

by jannelkins Verified Customer Verified Customer

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Great customer service, thus far; hope to have a great relationship with this dealership during my vehicle tenure relationship with this dealership during my vehicle tenure More

by ymerrow Verified Customer Verified Customer

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My experience was with the certified pre-owned group, Danny Garza, specifically. I have driven Lexus for almost 30 years and it is the reliability and service that keep me with Lexus. I highly recommend. Danny Garza, specifically. I have driven Lexus for almost 30 years and it is the reliability and service that keep me with Lexus. I highly recommend. More

by Sally Verified Customer Verified Customer

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Mr. Danny Garza was amazing and very tall, the whole visit was the best, thank you visit was the best, thank you More

by Jhazzshante Verified Customer Verified Customer

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John Loving was very patient and courteous. He went above and beyond to make my purchase as seamless as possible, and he was very accommodating, as I had my niece with me. He went above and beyond to make my purchase as seamless as possible, and he was very accommodating, as I had my niece with me. More

by Tee Lewis Verified Customer Verified Customer

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To purchase the vehicle finally, we have visited a few times for a new vehicle search. Whenever we visited the dealer was well organized and agents are kind and fully answered our questions. times for a new vehicle search. Whenever we visited the dealer was well organized and agents are kind and fully answered our questions. More

by Jsycpa Verified Customer Verified Customer

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