Sam Caldwell

Great second purchase from Big Star Hyundai, no problems at all! Sit not like all the additional charges at closing! at all! Sit not like all the additional charges at closing! More

by aylco Verified Customer Verified Customer

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Friendly, informative and very patient with me explaining the details of my purchase. Thank you. the details of my purchase. Thank you. More

by dbclay1946 Verified Customer Verified Customer

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Went to get new vehicle since the original one was not operating properly. Thought they had everything ready and we only needed to sign papers. Ended up having to be there 3+ hours because they were not r operating properly. Thought they had everything ready and we only needed to sign papers. Ended up having to be there 3+ hours because they were not ready for us and dealt with others before getting us in the signing office. More

by sablaturac Verified Customer Verified Customer

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Great service and no pressure to buy a vehicle. We were very pleased with both Arin and Samuel. We ended up with the Palisade Calligraphy and are very pleased so far We were very pleased with both Arin and Samuel. We ended up with the Palisade Calligraphy and are very pleased so far More

by MGIACOMUZZI55 Verified Customer Verified Customer

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The sales person was great help but they offered a 250 dólar gift card and haven’t received it yet after a month of asking for what was promised I’m tired of asking. dólar gift card and haven’t received it yet after a month of asking for what was promised I’m tired of asking. More

by solisjrcarlos1992 Verified Customer Verified Customer

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It was a good experience, took a long time at first but once we got the papers it went quick. once we got the papers it went quick. More

by sablaturac Verified Customer Verified Customer

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Unfortunately I can’t say too much nice about this dealership. I’ve been waiting 3 weeks to take delivery of a used car. I can’t get anyone from service to answer my call and it seems I’m forgotten ab dealership. I’ve been waiting 3 weeks to take delivery of a used car. I can’t get anyone from service to answer my call and it seems I’m forgotten about. More

by medicsolo Verified Customer Verified Customer

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The dealership advertised the truck we purchased for 24,998. We decided to purchase. When we looked at the paperwork a 3995.oo package was included. We stated we did NOT want the package at all multi 24,998. We decided to purchase. When we looked at the paperwork a 3995.oo package was included. We stated we did NOT want the package at all multiple times. We were told it could NOT be removed. The packaged was " discounted" to 1500 ( huge eye roll) this put the cost out of my sons price range. I'm angry we were forced to spend an extra 1500 we didn't have. It's SHADY and We won't be back. We were told it's in the fine print. If you have to put it in fine print it's SHADY. The sales people did a good job...this is not thier fault. It turns my stomach when we are trying to get my son into an affordable reliable work vehicle only to have managment explain that a package can not be removed no matter that we have nothing tangible on the vehicle to show for the extra money. Then less than 2 hours after leaving the lot we discovered that the truck had a headlight out and a low tire. poor job make ready. Dissapointed over all. More

by lissarg2 Verified Customer Verified Customer

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Hot days better to go inside and get help. Salespeople not wanting to get out and sweat. Salespeople not wanting to get out and sweat. More

by PALISADE Verified Customer Verified Customer

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Found a car on their website. Found a lender, drove 4 hrs to pick up the vehicle. Test drove it, tire light and engine light pops on and the car starts shaking. We drove it back a Found a lender, drove 4 hrs to pick up the vehicle. Test drove it, tire light and engine light pops on and the car starts shaking. We drove it back and explained what was happening. The mechanic looked at it and we were told it would take 2 weeks to get in the parts and to repair it. Called back to speak to a supervisor and was told the car was sold 8 days later. Horrible Horrible experience!!!! Credit hit got approved but you sold the car right from under me. Everyone I spoke to was incompetent!!!!!!!! I have nothing good to say about this dealership!!!!! And would have given them no stars if I could have!!!!! No one kept their word and we wasted 9hrs and our time driving to get the vehicle. There's no way that car was inspected!!!! The salesman didn't no anything. Just LOST!!!!! Everyone person I spoke with told a different story. They are all to blame!!!! So now im stuck with this hard inquiry on my credit and it was sold to someone else. Money Hungry Snakes!!!!!!!!! More

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