Sam Assisi

Very professional and clean dealership. Would definitely recommend this dealer to family and friends. Great job Would definitely recommend this dealer to family and friends. Great job More

by MARTINDUCOS84 Verified Customer Verified Customer

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BMW of Coconut Creek was exceptional from start to finish with my out-of-state purchase. The sales team finance team had all my paperwork ready the moment I showed up the vehicle was flawless as advertised a with my out-of-state purchase. The sales team finance team had all my paperwork ready the moment I showed up the vehicle was flawless as advertised and I was out the door completely satisfied and confident in my purchase, I recommend BMW of Coconut Grove five stars! More

by damflyer Verified Customer Verified Customer

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Everybody from the sales person to the person showing me how everything works inside the car to the finance advisor. Everybody was perfect. how everything works inside the car to the finance advisor. Everybody was perfect. More

by cretanrace2158 Verified Customer Verified Customer

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Allen is an Excellent salesman he know his work I will recommend him to friends and family. He treat me very nice,I am satisfied with the service I receive by him. I know I am not an easy person to conv recommend him to friends and family. He treat me very nice,I am satisfied with the service I receive by him. I know I am not an easy person to convince he did it Thanks again Allen keep forwards, you is an example for your college's More

by mitchell Natalia Verified Customer Verified Customer

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Great experience purchasing my Z4 30i. Jason P and crew were friendly, effective and efficient. Highly recommend this dealership. Love the car! Jason P and crew were friendly, effective and efficient. Highly recommend this dealership. Love the car! More

by cjtgmc Verified Customer Verified Customer

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Ed McCabe only cares about his commission and not about you. But elsewhere or use another salesperson. Arrogant zoftig individual. you. But elsewhere or use another salesperson. Arrogant zoftig individual. More

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Your collision Claim Advisor, Yosbani "Geo" Ramirez, and the whole office team were extremely helpful and courteous. I received a warm welcome at reception, and Mr. Ramirez was able to have the problem fix the whole office team were extremely helpful and courteous. I received a warm welcome at reception, and Mr. Ramirez was able to have the problem fixed very quickly. It was a pleasure working with such a professional team. More

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Deal we made via internet including price sheet showing out of pocket and monthly payment changed once I arrived to pick up car. Despite written documentation and phone calls, also verifying deal meant not out of pocket and monthly payment changed once I arrived to pick up car. Despite written documentation and phone calls, also verifying deal meant nothing to dealership nor the GM who I spoke to. Very unethical , feel bait and switch occurred. We are elderly and hope others get better treatment More

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It was absolutely horrible! I am expressing my dissatisfaction with BMWs service department which represents it new managment teams. I recently took my vehicle in for battery re I am expressing my dissatisfaction with BMWs service department which represents it new managment teams. I recently took my vehicle in for battery related concerns on Monday 06/10/2024 as I recently had work done on my car. During the visit they performed an inspection. The inspection had a few recommendations, however, this concern relates specifically to the front left headlight being out. I was quoted with a repair cost for a headlamp issue they brought to my attention for $750.00 which I agreed too soley based on the cost presented along with the battery replacement. I paid a total of $970 for my visit. I also paid an additional $211 for the prices of rental. Upon the completion of the repairs, my service advisor told me the car was ready. When I arrived to pick up my car, I noticed the warning headlight was STILL on after making payments. Since my advisor was off that day, I took the car and contacted her with pictures of the alert light malfunction as well as the light that I paid for NOT functioning. I was told that I would have to bring the car back in again to be inspected. After not having my car back for a period of time, I was inconvenienced but obviously I wanted the issue resolved since I already paid for it. I brought the car in again for the headlight issue to be presumably fixed and completed with what I paid for... The service representative is now bringing to my attention that the headlamp has additional issues which will cost $4000.00 to repair. This is very misleading to say the least at no point did anyone bring to my attention prior that there was even the possibility of additional repairs or that after replacing the bulb the light was still on. I tried to speak with service manager which only led to him yelling over me saying he can’t help me and possibily offering a discount off of the 4,000. If they knew there was additional work, why wasn’t it recommended? I believe the concern was misdiagnosed, had I been presented with the correct estimate of $4k, I would not approve the repairs at all.. I am not in a position to budget a $4k repair at the moment for a headlamp, and I am requesting a full refund for the incorrectly quoted repair. Sadly, a full month today, and still no refund or even an apology for the chaos! I am still driving around with a malfunctioning light. If I am pulled over and ticketed for this light malfunction they still would not take any accountability. This new staff does not seem to care or have any kind of established orde within reach. I’ve sent multiple emails and have not gotten one response. FURTHERMORE, had I not been the one to make mention of the malfunction of the light still being on, It would have been as if my car had actually been repaired!!! I agreed for my headlight to be replaced, paid for it, and received a loss of finances on my part. It's been a full month now, and BMW still has my money. More

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I have purchase 3 vehicle and today my service experience was disater i will not return there is no servive and by the way when they brought me car it was the wrong car i was handed the keys i could of s was disater i will not return there is no servive and by the way when they brought me car it was the wrong car i was handed the keys i could of stole the car. and nobody was concerned do not use this dealership More

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