Sales Staff

So I traded in a 2020 Tacoma mint. We got an explorer. Has nothing but a nightmare. Mike Duval said he would fix a seat that was showing the metal and nothing no call back. I had to We got an explorer. Has nothing but a nightmare. Mike Duval said he would fix a seat that was showing the metal and nothing no call back. I had to call back and rip sales guy a new one. Still not fixed. They only fixed some rust I noticed which guy said it’s sold as is. Lesson learned here. Stay clear of Mike Duval and of merchants. Not cool at all. More

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Richard was very welcoming from the moment we walked in. Explained every step in easy to understand detail. The whole team was also supportive in our purchase. Even with the late arrival it didn't feel rush Explained every step in easy to understand detail. The whole team was also supportive in our purchase. Even with the late arrival it didn't feel rushed to go home or make a decision. Thank you Richard and the Merchants Team! More

by kodbarro Verified Customer Verified Customer

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Had a pain free experience with a more than satisfactory outcome. Great people, great deals. outcome. Great people, great deals. More

by Krysskiwi23 Verified Customer Verified Customer

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Peter P was excellent. He answered all our questions, walked us thru the entire process and made us feel welcome and like family. Definitely choose Merchants Auto again and He answered all our questions, walked us thru the entire process and made us feel welcome and like family. Definitely choose Merchants Auto again and have recommended Peter to our friends. More

by joede459 Verified Customer Verified Customer

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Great pricing and they were able to easily work a new business for commercial financing to get the fleet operational. I purchased 9 vehicles at the same time. business for commercial financing to get the fleet operational. I purchased 9 vehicles at the same time. More

by keith66 Verified Customer Verified Customer

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Manager great finance lady fine salesperson pass van door color and trim doesn’t match.total experience not horrible not great I would buy from them again but definitely was not smooth door color and trim doesn’t match.total experience not horrible not great I would buy from them again but definitely was not smooth More

by hcs_electric2003 Verified Customer Verified Customer

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Steve was great to work with and made the process simple from start to finish. Can’t wait to work with him again! from start to finish. Can’t wait to work with him again! More

by rosenplumbing Verified Customer Verified Customer

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Cory was excellent! Very welcoming and helpful towards all my car needs. Everyone at the dealership was super friendly and helpful. Very welcoming and helpful towards all my car needs. Everyone at the dealership was super friendly and helpful. More

by ameliasantee23 Verified Customer Verified Customer

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My experience with Merchant Auto was excellent from the moment I walked through the door. Cory Normand greater me and walk me through the process. He was very informative, knowledgeable and patient. He kep moment I walked through the door. Cory Normand greater me and walk me through the process. He was very informative, knowledgeable and patient. He kept me in the loop through the finance approval process (which was a tough due to poor credit). He was encouraging and never gave up until I drove away in my 'new to me' vehicle. Highly recommend Merchant Auto and Cory Normand. Thanks Cory! More

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Was sold a vehicle that was not qc before leaving lot. was done 2 weeks later and they didn’t fix everything wrong with it. Should of never left lot until it was gone through was done 2 weeks later and they didn’t fix everything wrong with it. Should of never left lot until it was gone through More

by brat80us Verified Customer Verified Customer

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