Michael Duval

I found myself in a very bad financial situation but really needed a car to get to work, My credit score was horrible for a number of reasons, Mike Duval and Jeff worked for two hours to figure out a w really needed a car to get to work, My credit score was horrible for a number of reasons, Mike Duval and Jeff worked for two hours to figure out a way to help, I am so g4ateful to both of them for getting me a car, When I was stressed out they provided me with the best snacks and drinks. Thank you both More

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Mike Duval was unbelievable! ! I was very nervous going to a dealership. He saw my stress and went very slow with patience. I left with a great car that I could afford, They act ! I was very nervous going to a dealership. He saw my stress and went very slow with patience. I left with a great car that I could afford, They actually have a Treasure Chest where children can pick a toy ! I am so grateful to be treated so well. Thanks Mike !!! More

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So I traded in a 2020 Tacoma mint. We got an explorer. Has nothing but a nightmare. Mike Duval said he would fix a seat that was showing the metal and nothing no call back. I had to We got an explorer. Has nothing but a nightmare. Mike Duval said he would fix a seat that was showing the metal and nothing no call back. I had to call back and rip sales guy a new one. Still not fixed. They only fixed some rust I noticed which guy said it’s sold as is. Lesson learned here. Stay clear of Mike Duval and of merchants. Not cool at all. More

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Called few times with no returns! Many days to get an answer from finance department! Kinda frustrating! Many days to get an answer from finance department! Kinda frustrating! More

by fernandaavelinomed Verified Customer Verified Customer

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All the employees we worked with were straightforward and easy to work with. They were quick! easy to work with. They were quick! More

by ajudson375 Verified Customer Verified Customer

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The sales rep Mike Duval was amazing and made it easy and painless. All the employees were very pleasant! I highly recommend them. painless. All the employees were very pleasant! I highly recommend them. More

by Kcolburn169 Verified Customer Verified Customer

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We had a fabulous experience with Merchant’s Auto! Mike was very personable, friendly, and helpful. Mike was very personable, friendly, and helpful. More

by BROWNAMANDA103127 Verified Customer Verified Customer

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It was a great experience. They are a great place to buy a car from They are a great place to buy a car from More

by harleylover12502 Verified Customer Verified Customer

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My experience was amazing, very polite, very courteous, very outstanding.. this is the second car, I have bought at merchants .. I would highly recommend this place to everybody very outstanding.. this is the second car, I have bought at merchants .. I would highly recommend this place to everybody More

by Sportcoupe1993 Verified Customer Verified Customer

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Advertising is misleading. Vehicles advertised in hootsett are not in hooksett. They are in texas or elsewhere. Michael the sales man was tough to get a hold up and so were sal Vehicles advertised in hootsett are not in hooksett. They are in texas or elsewhere. Michael the sales man was tough to get a hold up and so were sales managers. No return phone calls. Vehicle was sold with issues. car was not detailed and paint was stained in the clearcoat. Very obvious. Whoever prepped the car needs glasses. Tires barely passed inspection. Wrong paperwork was sent. Took 10 days to get correct paperwork for title. More

by PETERPGAGNE Verified Customer Verified Customer

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