Jeff Cate

I found myself in a very bad financial situation but really needed a car to get to work, My credit score was horrible for a number of reasons, Mike Duval and Jeff worked for two hours to figure out a w really needed a car to get to work, My credit score was horrible for a number of reasons, Mike Duval and Jeff worked for two hours to figure out a way to help, I am so g4ateful to both of them for getting me a car, When I was stressed out they provided me with the best snacks and drinks. Thank you both More

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Sold us a vehicle for our CHILD that needs a new engine within 5 months of the purchase. They refuse to acknowledge that the car had issues when it was purchased even though the check engine light that the within 5 months of the purchase. They refuse to acknowledge that the car had issues when it was purchased even though the check engine light that they fixed at time of purchase relates exactly to the cause of the engine failure. They lied to us and told us it was just a censor replacement code. I called and asked for the codes and then had my current mechanic look them up and he confirmed the issue existed at time of purchase. Merchants refused to help in any way--they will not take the car back, they will not allow a trade in for something that does run, and they refuse to even give any sort of discount to help replace the engine. I didn't buy the extended warranty; the car had only 83k miles on it and a 2018. I also looked up the extended warranty company reviews when it was offered, and there were so many saying it was a scam, therefore, it didn't seem like a good purchase. A good business would HELP customers. I was helping my stepson buy a car, and they knowingly sold us a car with a bad engine. The fact that they are ok doing that to a child is beyond unethical and wrong. More

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