Sal D'Amico

From the minute I was in touch with Sal D. I felt like I knew him forever. So personable and knowledgeable. The purchase of my new vehicle went extremely smoothly. Thank you, Sal. We love our I felt like I knew him forever. So personable and knowledgeable. The purchase of my new vehicle went extremely smoothly. Thank you, Sal. We love our VW. More

by brady1128 Verified Customer Verified Customer

Report | Print

This is the third vehicle we have purchased at this dealership and will likely go back when it is time to purchase another vehicle. dealership and will likely go back when it is time to purchase another vehicle. More

by MPAGLINO Verified Customer Verified Customer

Report | Print

If I could give this place -10 stars, I would. Do not waste your time. I rarely leave reviews, but this dealership deserves one. This is, without a doubt, the worst dealership I have ever been Do not waste your time. I rarely leave reviews, but this dealership deserves one. This is, without a doubt, the worst dealership I have ever been to. The day before visiting, I called ahead to confirm if there were any hidden fees. I was assured there were none. I also did my research to ensure they had decent reviews. The next day, my husband and I drove two hours from NJ, paying over $40 in tolls, only to arrive at a dealership that immediately felt shady. The showroom was dirty, and the overall atmosphere was just off. After test-driving the car, we sat down to discuss pricing. Before negotiations even started, my husband—a 90% disabled veteran—asked if they offered any military discounts. The salesman immediately dismissed us, saying they don’t offer discounts on used cars. Funny, because just a few months ago, we purchased a used 2017 Chevy Silverado and received a military discount without issue. Then came the real scam—the price of the car suddenly increased by $4,500. • $2,000 was added because they “don’t reflect that online.” • $1,850 for “reserving the vehicle”—on a car with a cracked windshield and worn brakes. What exactly was I reserving? • $650 processing fee. I immediately confronted them, reminding them that I had called the day before to confirm there wouldn’t be hidden fees. The manager tried to excuse it, saying they “recently updated their website,” which is why the extra $2,000 wasn’t listed. But what exactly was that cost even for? They couldn’t answer. At that point, I didn’t even bother negotiating. I refuse to support a business that lies to get people in the door and then tries to scam them on the spot. I have bought multiple cars and have never been treated this poorly. This dealership wasted my time, my money, and my patience. I will make sure this review is posted everywhere so no one else falls for their dishonest tactics. To everyone at this dealership: I hope you have the day you deserve. More

Report | Print

Good teamwork. When it looked like the deal may be going south a manager stepped in and made sure we didn't leave the dealership without the car we had our eye on. When it looked like the deal may be going south a manager stepped in and made sure we didn't leave the dealership without the car we had our eye on. More

by MPAGLINO Verified Customer Verified Customer

Report | Print

I dreaded going to a dealer to get my inspection passed that my local garage was unable to do. They managed to have the car ready for me the next day with a new inspection sticker. They gave me a very deta that my local garage was unable to do. They managed to have the car ready for me the next day with a new inspection sticker. They gave me a very detailed report on what work was performed and what items needed attention. The cost was very reasonable. I will bring my car there next year again for inspection. The staff are a pleasure to work with and extremely helpful. This is what now has me as a loyal customer. More

by TEC611 Verified Customer Verified Customer

Report | Print

Smithtown Volkswagen is fantastic! I always go to Sal for my cars, he is the best. Noah is fantastic in service and always helps me as well. I will continue getting my cars from Volks I always go to Sal for my cars, he is the best. Noah is fantastic in service and always helps me as well. I will continue getting my cars from Volkswagen not only for the vehicles, but for the great employees who work there. Everyone is always super friendly and helpful. More

by drewlauterman Verified Customer Verified Customer

Report | Print

Very helpful, informative. Caught a problem before it became an issue. Jasmine was very helpful on the phone, honest, understanding. Super efficient process Caught a problem before it became an issue. Jasmine was very helpful on the phone, honest, understanding. Super efficient process More

by MonicaNd123 Verified Customer Verified Customer

Report | Print

We had Bert who was great and very accommodating and very personable and we bought a 2022 Atlas and also Jimmy in pre owned and again he was also great and John who handled our warrantee who was also a wond personable and we bought a 2022 Atlas and also Jimmy in pre owned and again he was also great and John who handled our warrantee who was also a wonderful gentleman so we were very impressed all the staff we cane in contact with Thankyou More

by valerie.drautz Verified Customer Verified Customer

Report | Print

Very pleased with experience at Smithtown Volkswagen especially with Sal! Courteous, Patient.Well informed about the vehicle! especially with Sal! Courteous, Patient.Well informed about the vehicle! More

by ANPIM66 Verified Customer Verified Customer

Report | Print

They made me feel very comfortable about financing my car. I was helped right away and was very satisfied with the hospitality car. I was helped right away and was very satisfied with the hospitality More

by Catherine Verified Customer Verified Customer

Report | Print