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Ryan Swaney
Ryan Swaney at Lima Auto Mall

Ryan Swaney

General Sales Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
739 Reviews

Dealership Experience

15 yrs, 6 mos

Industry Experience

31 yrs, 10 mos

4.9

739 Reviews

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739 Reviews of Ryan Swaney

October 26, 2025

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Employee Rating

Very friendly salesman. Ryan went out of his way to make the deal. Highly recommended! More

by fleminglinda72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles McClung, Storm Rister

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Oct 26, 2025

Lima Auto Mall responded

Thank you for your kind words, Linda! We’re thrilled to hear that you had a great experience with Ryan at Lima Auto Mall. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

October 19, 2025

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Employee Rating

Brett was very nice and helpful. Great sales man to deal with. Would recommend him to anyone. More

by loves_karaoke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Dardio, Caleb Wellman

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Oct 20, 2025

Lima Auto Mall responded

Thank you for your kind words! We’re pleased to hear that Brett provided you with excellent service at Lima Auto Mall. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

October 15, 2025

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Employee Rating

Good polite service, nice waiting lounge, clean restroom, fast for an oil change and tire rotation. More

by steiner6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Charles McClung, Brett Dardio

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Oct 16, 2025

Lima Auto Mall responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience at Lima Auto Mall with our service and facilities. Our team works hard to provide quick and efficient service, and we appreciate you taking the time to share your feedback. Looking forward to seeing you again for your next service! Sincerely, The Lima Auto Mall Team

October 12, 2025

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Employee Rating

Dylan was awesome! He was certainly patient with me and took his time with my many questions. Ryan was very helpful and honest to work with as well. I came in with a no More

by everhartdev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles McClung, Dylan Cook

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Oct 12, 2025

Lima Auto Mall responded

Thank you for your wonderful review, Dev! We are glad to hear that Dylan and Ryan provided you with the support and information you needed during your visit to Lima Auto Mall. It’s great to know you left feeling more educated about your options. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

October 06, 2025

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Employee Rating

Eriq is the very best salesperson I've ever met in my life of 75 years. More

by JOAN.LOTIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Gaines, Charles McClung, Eriq Gibson

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Oct 06, 2025

Lima Auto Mall responded

Thank you for your wonderful feedback, Joan! We're thrilled to hear that Eriq made such a positive impression on you during your visit to Lima Auto Mall. We take pride in our team and their commitment to providing outstanding service. We hope to see you again soon for your next vehicle purchase! Sincerely, The Lima Auto Mall Team

October 02, 2025

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Employee Rating

They will not fix my broken vehicle that was broken when I bought it 4 months ago More

by haa1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Shockency, Charles McClung, Brett Dardio

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Oct 03, 2025

Lima Auto Mall responded

We understand the customer’s concern and want to make sure it is fully resolved. At this time, our technicians have not been able to duplicate the issue during inspections, and the customer also canceled their last appointment after noting the concern was not acting up when heading to the dealership. We encourage the customer to reach out and reschedule if the concern occurs again so our service team can diagnose it further. Our goal is always to ensure the vehicle is performing properly and that our customers feel confident in their ownership experience. Please call me Ryan Swaney (419)993-6054.

Oct 04, 2025

Lima Auto Mall responded

We understand your frustration and want to clarify our efforts. Each time you brought your vehicle in, our technicians thoroughly inspected and test drove it, but we were unable to duplicate the concern during your visits. Because the issue occurs randomly, it has been challenging to confirm and properly diagnose. When you cancelled your most recent appointment, we had no opportunity to recheck the vehicle. We did reach out after your review, and we are willing to continue working with you should you decide to bring the vehicle back in. Our goal remains the same—to resolve the concern once we are able to experience and identify it firsthand.

Oct 04, 2025

haa1122 responded

This is NOT true. They tried to fix it the second time I brought it in. I drove it for the 500 miles like they said and it was still acting up, just not as bad. So I still brought it back. They claimed they didn’t feel it acting up so they gave it back to me. It has since gotten worse and more frequent but it is at random times. I cancelled coming back in because there is no way to make the issue happen. I did not cancel on my way because it was not acting up. That is not true and I have proof. I am not the only person who has noticed the issue with my vehicle. Many people who have ridden with me feel the issue. But it’s unlikely I’ll get them to notice on a 5 minute test drive which is why I didn’t bother to come back. Since I wrote the review, they have reached out so we will see where it goes from here.

Oct 06, 2025

haa1122 responded

After many messages back and forth, they are willing to try to diagnose and fix the vehicle Alan MY DIME! Absolutely not! This problem occurred before I even bought the car, continued to occur, they attempted to fix once and it didn’t work and now that I’m “out of the warranty” timeframe, i have to pay for it. What will NOT be returning to this company. I will go to a place where people stand behind the product they sell.

September 06, 2025

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Everyone at The Lima Auto Mall has been courteous, professional and friendly and helpful to my needs. More

by kevinsch1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Shockency, Josh Gaines, Charles McClung, Brett Dardio

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Sep 06, 2025

Lima Auto Mall responded

Thank you for your feedback, Kevin! We at Lima Auto Mall are glad to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. We look forward to assisting you again soon. Sincerely, The Lima Auto Mall Team

September 06, 2025

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Employee Rating

Dylan was very knowledgeable and helpful. Everyone was so nice at this dealership. Love my car! More

by tammy.busch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles McClung, Dylan Cook

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Sep 07, 2025

Lima Auto Mall responded

Thank you, Tammy! We're delighted to hear about your positive experience with everyone at Lima Auto Mall. It's wonderful to know that you found Dylan to be knowledgeable and helpful. Enjoy your new car, and we look forward to seeing you again! Sincerely, The Lima Auto Mall Team

September 05, 2025

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Employee Rating

I asked about a problem with my navigation system. Was told they would look at it. I don't know if they did. It's not on my receipt and no one from maintenance talked me, I just paid my bill to a cash More

by rmccollor14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles McClung, Bill Cook, Caleb Wellman

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Sep 08, 2025

Lima Auto Mall responded

Thank you for sharing your experience. We understand your concerns about not receiving clarity on the navigation system and the detail service expectations. At Lima Auto Mall, we aim to work within the available schedule and processes, and your feedback helps us see how communication around these services can be improved. If you’d like to review your recent visit further, please feel free to reach out directly. Your satisfaction is important to us, and we want to make sure you have a positive experience moving forward. Sincerely, The Lima Auto Mall Team

September 03, 2025

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Employee Rating

Fantastic service every time. Everyone is always ready to help from the service department to sales. More

by fuduricj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Mike Tanguay, Keith Shockency, Josh Gaines, Charles McClung, Caleb Wellman, Adam Bondrowski

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Sep 04, 2025

Lima Auto Mall responded

Thank you for your fantastic review! We’re thrilled to hear that you consistently receive excellent service from our team at Lima Auto Mall. We appreciate your recognition of both our service and sales departments. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

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