Ryan McLeod

Ryan was good and respected my wishes and our agreements, Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend b Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend because I was at my daughter’s sporting event. The agreement was to follow up on Monday morning when I left the dealership on Friday. Jimmy called me several times over the weekend. The other reason Jimmy almost ruined the sale was that after I explicitly informed him and Ryan that I was financing the vehicle with my own bank and not through the dealership he again called me multiple times until I returned his call. Once I returned his call, he pushed his agenda of the dealership could do the financing even though I continually told him I was using my own bank. He was relentless and extremely frustrating. To be 100% honest if I could have found the vehicle anywhere else in New England I would have gone there because of Jimmy. I am not sure why you keep him on your staff. If I was a manager at your dealership I would fire him and replace him with someone who listens the customer. More

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Great dealership experience for our new Kia purchase. Thank you Ryan and team for your professionalism. Thank you Ryan and team for your professionalism. More

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I recently had the pleasure of working with Ryan at Columbia Ford Kia, and I can’t say enough good things about the experience. From the moment I walked in, Ryan was attentive, knowledgeable, and genui Columbia Ford Kia, and I can’t say enough good things about the experience. From the moment I walked in, Ryan was attentive, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs. He made the entire process smooth and stress-free, taking the time to answer all my questions and explain every detail clearly. It was refreshing to work with someone who wasn’t just trying to make a sale but truly cared about my satisfaction. If you're in the market for a vehicle, I highly recommend asking for Ryan. His professionalism and friendly approach set him apart, and I couldn't be happier with my purchase! More

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Columbia Ford Kia is so much more than just a great place to buy a vehicle—they truly care about the people and the community around them. Their dedication goes beyond offering excellent vehicles and service to buy a vehicle—they truly care about the people and the community around them. Their dedication goes beyond offering excellent vehicles and service; they actively contribute to the well-being of the local community through various foundations and charitable efforts. By supporting Columbia Ford Kia, you're not only investing in a reliable vehicle, but you're also supporting initiatives that make a meaningful difference in the lives of those around you. It's clear that their values align with the needs of their customers and the community. Highly recommended for anyone who wants to work with a company that genuinely gives back! More

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Amended: sometimes you have a rough experience and the company never recovers, but not in this case. Columbia Ford recovered from a fall like an olympic gymnast. I left the dealership without everything " company never recovers, but not in this case. Columbia Ford recovered from a fall like an olympic gymnast. I left the dealership without everything "they owed" and communication afterward was spotty at best. Once the manager got involved, he treated my wife like a queen and exceeded any expectations we previously had, even letting her work from an office while her car got the extras installed. A+ service, and worth a second chance if you ever felt disappointed. More

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Ryan was incredibly helpful not only with getting us through the sale but explaining the vehicle and all the features. He was patient and answered every question! through the sale but explaining the vehicle and all the features. He was patient and answered every question! More

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Picked up a used Ford Escape in a no hassle, accommodating environment. No price haggling, as their offer was less than the figures I came in with. Many thanks to Ryan McLeod and sales manager accommodating environment. No price haggling, as their offer was less than the figures I came in with. Many thanks to Ryan McLeod and sales manager Jimmie Bletsch for a pleasant, relaxing buying experience. Thank you once again. More

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Everyone that I have had the pleasure of working with here is always so attentive and knowledgeable! Issues always get resolved! here is always so attentive and knowledgeable! Issues always get resolved! More

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"I had a great experience purchasing my van at Columbia Kia Ford. The service was excellent, with helpful staff guiding me through the process. Pricing was fair and transparent, and everything went smoothl Kia Ford. The service was excellent, with helpful staff guiding me through the process. Pricing was fair and transparent, and everything went smoothly without any issues More

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Friendly, knowledgeable, but need some work on communications. There was a huge problem with the delivery of the vehicle, which was not Columbia's fault, but Columbia needed to call back with upda communications. There was a huge problem with the delivery of the vehicle, which was not Columbia's fault, but Columbia needed to call back with updates when they said they would, not leave it to us to call them again. It is far better not to commit at all, than to commit and then fail to keep that commitment. More

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