Ryan Cox
Ryan Cox at Niello BMW MINI

Ryan Cox | Page 2

Sales Consultant

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

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4.6
36 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

4.6

36 Reviews

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36 Reviews of Ryan Cox

September 16, 2025

Dealership Rating
Employee Rating

Great service and great follow up. I felt well cared for. Thank you for the help More

by LISAJAGENT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

Sep 16, 2025

Niello BMW MINI responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

September 02, 2025

Dealership Rating
Employee Rating

Very responsive with great follow up. Efficient and organized during the sale process. Would buy again at this dealership and team. More

by RAKESHPEER
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts

Sep 02, 2025

Niello BMW MINI responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW MINI. We look forward to having you as one of our valued customers for many more years to come! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 29, 2025

Dealership Rating
Employee Rating

Ryan is the best! Great response and great person. Easy to work with and made transaction simple. Felt lowballed on my what could have been a trade-in. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Sulman

Jun 29, 2025

Niello BMW MINI responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 09, 2025

Dealership Rating
Employee Rating

Please do not force an answer to this question as it risks my not responding to the survey More

by RAYSMCCOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Niello BMW MINI responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 26, 2025

Dealership Rating
Employee Rating

Ryan helped me pick my new car and Brian worked with me to get the best deal. Thank you for helping me get a fantastic car! More

by HOFFMAN.SARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny , Brian Lonchar

May 26, 2025

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 30, 2025

Dealership Rating
Employee Rating

We were told we would get a second key delivered. We had to follow up 2 times as there was no communication regarding not having it and having to order it. I was surprised with this service given e More

by TAMRELLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Niello BMW MINI responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 05, 2025

Dealership Rating
Employee Rating

Never, have I had a finer experience, then, when buying our Mini Convertible S, at your very fine dealership! Ryan Cox was most friendly and very helpful, not only during our purchase, but then helping More

by 2hardy
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

Apr 05, 2025

Niello BMW MINI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 20, 2025

Dealership Rating
Employee Rating

my experience at the dealership was great. Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin More

by KAWKAW999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny

Mar 23, 2025

Niello BMW MINI responded

It's fantastic to hear that Ryan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 18, 2025

Dealership Rating
Employee Rating

The sales person was very easy to work with. He made the whole transaction very pleasurable. More

by TEDJROSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

Mar 19, 2025

Niello BMW MINI responded

It's great to hear that we were able to help you out, Ted. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 17, 2025

Dealership Rating
Employee Rating

Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella More

by ERIK37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Erika Paleny

Feb 20, 2025

Niello BMW MINI responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erik, we can get to the bottom of this. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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