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Ruben Roque-Silva
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82 Reviews
82 Reviews
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82 Reviews of Ruben Roque-Silva
Verified Customer
January 24, 2025
Very good service. On time and friendly. It all went really well and smooth. Thank you! On time and friendly. It all went really well and smooth. Thank you! More
by JNSAVELL
Other Employees Tagged: Austin Demott, Pat Smith, Patrick Branyan, Ramon Amaya, Brad Corona, John Brittingham, Dylan Ebbs, Roy Maloney, Dr. Mike Dotson
January 19, 2025
My wife and I had a wonderful experience with our purchase. She test drove multiple vehicles before deciding the one she wanted. purchase. She test drove multiple vehicles before deciding the one she wanted. More
by Richgray1
Other Employees Tagged: Austin Demott, Pat Smith, Patrick Branyan, Dylan Ebbs, Dr. Mike Dotson , Trey Hoot
January 17, 2025
The manager did not say a word to us during the entire process and the finance manager was rude and off putting. During a tornado, all he cared about was getting the signature on the dotted line. The sale process and the finance manager was rude and off putting. During a tornado, all he cared about was getting the signature on the dotted line. The salesman was friendly, but slow. Additionally, the dealership is so worried about receiving a good rating that they provided us with a sheet of paper that outlined how to leave a positive review. More
by timothy.bucher
January 15, 2025
Unbelievable post sales customer care. Absolutely the best dealer experience by far that we have experienced. Sales Team and Service Team are second to none. If you want a hassle free buy Absolutely the best dealer experience by far that we have experienced. Sales Team and Service Team are second to none. If you want a hassle free buying encounter where you don't have to question the motives of the people you are working with then definitely have your own Gay Family buying experience. Our family will buy all of our vehicles from a Gay Family Dealer. More
by JDJENKINS
Other Employees Tagged: Austin Demott, Pat Smith, Patrick Branyan, Dylan Ebbs, Dr. Mike Dotson , Zachary Benavides
January 15, 2025
We were able to schedule an appointment to come in and look at the vehicle we were interested in and start the buying process immediately. Our salesman and additional staff were very welcoming and helpful look at the vehicle we were interested in and start the buying process immediately. Our salesman and additional staff were very welcoming and helpful in making this process as 'painless' as possible. I would definitely recommend Gay Family Kia for your next vehicle purchase! More
by dbmac91
Other Employees Tagged: Dylan Ebbs , Hunter Beets
January 13, 2025
This was our 3rd vehicle purchase from Gay Family Kia. We have dealt with Pat on all of them. Pat is all about making sure you are happy and feel like part of the family! If you want to feel like you are We have dealt with Pat on all of them. Pat is all about making sure you are happy and feel like part of the family! If you want to feel like you are making a well informed purchase, this is the place to go. Thank you to our extended family at Gay Family Kia More
by JDJENKINS
Other Employees Tagged: Austin Demott, Pat Smith, Patrick Branyan, Dylan Ebbs, Dr. Mike Dotson , Zachary Benavides
December 29, 2024
The manager never introduced himself, the finance manager was very cold and also never introduced himself. I had to ask the salesman for his name and did not shake his hand until after I was in my new car (2 was very cold and also never introduced himself. I had to ask the salesman for his name and did not shake his hand until after I was in my new car (2nd visit). The sales team did not make me feel comfortable when purchasing my car. More
by timothy.bucher
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