Ruben Camarena | Page 15

Sales was great, after signing the check was poor. Selecting the vehicle, making & acceptance of the offer, processing the offer, listening to a warranty pitch was pushy but ok. Up to this point was gr Selecting the vehicle, making & acceptance of the offer, processing the offer, listening to a warranty pitch was pushy but ok. Up to this point was great. Now came the part where the missing $300 key was missing, and after the car was home finding a bad tire.. You replaced the tire and gave me a good deal on the other 3. Home again and time looking over the obvious things and discovered a filthy cabin filter. A visit to auto zone and $20 later it was replaced by me. The multipoint dealer inspection prior to sales was now in doubt and I made an appointment With Reno Mazda Kia. My take at this point is never buy a non Jee Product at Lithia Jeep, and only assume a oil change and a car wash prior to sales.. I now am wondering what the extra keys on the salesman’s file cabinet were to and where they went. I’m sure I will never know, but I will always have my own thoughts. More

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Air conditioning repair Derric Williford went way beyond his job to see that our air conditioning was repaired to our satisfaction. Excellent customer service.. Thank You Der Derric Williford went way beyond his job to see that our air conditioning was repaired to our satisfaction. Excellent customer service.. Thank You Derric Williford. More

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Great service! From the moment we walked in we were greeted with friendly and knowledgeable service. They provided a very affordable loan with quick approval. We hig From the moment we walked in we were greeted with friendly and knowledgeable service. They provided a very affordable loan with quick approval. We highly recommend them. More

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Customer service great . Sales great. I told them what I was looking for and the trade. I think it took all of 20 minutes for the deal to be made. Charles in service has bee . Sales great. I told them what I was looking for and the trade. I think it took all of 20 minutes for the deal to be made. Charles in service has been great. More

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Stress free I have purchased a few cars in my lifetime, sometimes a pleasant experience and sometimes not so pleasant. Our family has purchase 4 cars from Reno J I have purchased a few cars in my lifetime, sometimes a pleasant experience and sometimes not so pleasant. Our family has purchase 4 cars from Reno Jeep and each time it has been stress free and extremely pleasant. We have never felt pressured and each person has always answered any questions we may have. Thank you Jeep and Joe for always taking care of this family!! More

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Great Customer Service I just bought a new Jeep Wrangler Unlimited and the sales team could not have been more pleasant to deal with. I worked with Tony and Ruben who did e I just bought a new Jeep Wrangler Unlimited and the sales team could not have been more pleasant to deal with. I worked with Tony and Ruben who did everything in their power to make my experience pleasant and quick. Ruben made sure that I knew everything about me Jeep and patiently went over any questions I had. Tony listened to me and went out of his way to help me buy the Jeep of my dreams. They both have extended every courtesy to me and made sure that Reno Jeep gave the me the best possible buying experience I have ever had. I had to take my new Jeep in for service and Charles was quick to help me, informative and courteous. Again, 5 stars all the way around. More

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Buying made easy If you are looking for a great vehicle buying experience all the way around this is your place! Our sales representative Ruben took his time with us, If you are looking for a great vehicle buying experience all the way around this is your place! Our sales representative Ruben took his time with us, explained and asked us questions on what we where looking for with no pressure. Once we found what we wanted Joe Green made the rest of the purchase assuring and relaxing. Matt was wonderful at explaining everything in finance too us. The customer service has been great! Thanks again all of you! More

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