74 Reviews
Write a Review74 Reviews of Roy Wells
December 16, 2024
Excellent service and attention to detail, professional and complete reports Always I feel confident when my car is checked out. and complete reports Always I feel confident when my car is checked out. More
Other Employees Tagged: Amy Felix, George Mejia, Martin Ramirez
December 13, 2024
The good conversation was very welcoming, and they made such. They put me through, for me to understand what I was paying. such. They put me through, for me to understand what I was paying. More
Other Employees Tagged: Amy Felix, George Mejia, Martin Ramirez
December 02, 2024
Wonder people wonderful techs! !!! I would definitely be returning. Never had any issues. Thank you!! !!! I would definitely be returning. Never had any issues. Thank you!! More
Other Employees Tagged: Amy Felix, George Mejia, Martin Ramirez
November 28, 2024
⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Mazda of Claremont! Miguel was incredibly helpful, knowledgeable, and patient throughout the entire process of purchasing my CX-50. He made sure I understood Claremont! Miguel was incredibly helpful, knowledgeable, and patient throughout the entire process of purchasing my CX-50. He made sure I understood all the features of my new car and worked with me to get the best deal possible. The service team also provided excellent support, making the whole experience smooth and stress-free. Highly recommend Miguel and this dealership to anyone looking for a new car! More
Other Employees Tagged: Riza Amiri, George Mejia, Miguel Ramirez
November 20, 2024
Did not want to listen to the dangerous problem we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were having with our CX-9. The entire car shut down at 75 miles per hour in the freeway 5 times. The first time we paid to have this fixed as we were told it was a computer glitch. The second time we brought it in we were told there was nothing wrong with the car, except for minor repairs (like brakes, tires and shocks) that had nothing to do with this safety issue. The third time we brought it in for the same problem we were told that we needed to pay the diagnosis fee AGAIN for the same issue that they hadn’t fixed the first time. This was ridiculous since we had a major safety issue and had paid prior to have it fixed. The service center didn’t take this dangerous issue seriously and only cared about getting their diagnostics fee. Don’t buy a Mazda..we had nothing but issues for years but it became very alarming when they wouldn’t take a major safety issue seriously! More
Other Employees Tagged: George Mejia
November 16, 2024
Mazda of Claremont is the a number one dealer for me, I am 70+ years old I am in my entire life I have never found a dealer that treats you with the dignity and respect as Mazda of Claremont. I’ve purch am 70+ years old I am in my entire life I have never found a dealer that treats you with the dignity and respect as Mazda of Claremont. I’ve purchased two cars from this phone dealership within the past 15 months. Both times it has been a pleasure to deal with the staff at Claremont Mazda. I’ve had the pleasure of dealing with Amir,,sales manager, and his highly trained.and professional staff. This dealership is very low keyed and very low pressure. They truly treat you like family. The staff at Mazda of Claremont sales, parts, service or financial Will literally bend over backwards to make sure the customer is totally 110% satisfied. I couldn’t fathom buying, a part, a car or any vehicle from another dealer. More
Other Employees Tagged: Arash Himmat, Amy Felix, George Mejia, Richard Smith, Amir Eizadkhah, Richard Padilla, Mark Madrid, Miguel Montero , Israel Lopez
November 05, 2024
Great service very prompt . Surprised that the mechanic sends video of service. Very much appreciated. Surprised that the mechanic sends video of service. Very much appreciated. More
Other Employees Tagged: Amy Felix, Mark Madrid
October 20, 2024
Excellent customer service, friendly advisers and very helpful staff during my waiting time. Sales person answered all my questions. helpful staff during my waiting time. Sales person answered all my questions. More
Other Employees Tagged: Amy Felix, George Mejia, Mitch Perdomo, Martin Ramirez
October 17, 2024
Thank you very much for your service I really like this car thank you so much car thank you so much More
Other Employees Tagged: Amy Felix, George Mejia, Martin Ramirez
October 01, 2024
Mazda is well represented by the service team at Claremont Mazda. Roy and Martin demonstrated exceptional skill, professionalism, empathy and compassion in rendering advice and service. My anomalous Claremont Mazda. Roy and Martin demonstrated exceptional skill, professionalism, empathy and compassion in rendering advice and service. My anomalous service issue was handled more quickly than expected. The entirety of my interactions with Mazda service providers has been outstanding. Considering the expected reliability of my Mazda vehicle, I don't believe I'll see this team often. But, I have great peace of mind knowing if a problem should present itself, Roy and Martin have it covered. More
Other Employees Tagged: Martin Ramirez