Roy Wells
Roy Wells at Mazda of Claremont
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Roy Wells

Service Manager

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Roy Wells

October 20, 2024

Dealership Rating
Employee Rating

Excellent customer service, friendly advisers and very helpful staff during my waiting time. Sales person answered all my questions. More

by lvr2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Mazda of Claremont responded

We love reading that you were happy with your customer service experience and that our team was able to answer your questions! Thank you!

October 17, 2024

Dealership Rating
Employee Rating

Thank you very much for your service I really like this car thank you so much More

by Bayraman561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Mazda of Claremont responded

It's great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

October 01, 2024

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Employee Rating

Mazda is well represented by the service team at Claremont Mazda. Roy and Martin demonstrated exceptional skill, professionalism, empathy and compassion in rendering advice and service. My anomalous More

by POWERSLIDE71
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Ramirez

Oct 02, 2024

Mazda of Claremont responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

September 28, 2024

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the staff are all great! Mazda of Claremont has good customer service. they understand that your time is important and if you leave your car for a few days they give you a lo More

by Bbab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Mazda of Claremont responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

September 11, 2024

Dealership Rating
Employee Rating

He was Helpful. He was available to answer my many questions multiple times while my car was with them More

by ALYSSAIMPERIAL7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Roy and his team. Please let us know if there's anything else we can do for you.

August 29, 2024

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Roy is the best. I recommend Clairmont Mazda to everyone. You can't go wrong here More

by GRANTODELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Mazda of Claremont responded

We love reading that you were happy with your customer service experience and working with Roy! Don't hesitate to reach out if you have any questions and thank you for your kind recommendation.

August 28, 2024

Dealership Rating
Employee Rating

Thank you so much for very good service today. I am very happy with your work and your service More

by Tigranabrahamyan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia , Andrew Navarro, Rudy Soto

Aug 29, 2024

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

August 16, 2024

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Employee Rating

Excellent courteous and professional customer service from Roy Walls and Amy Felix. They both worked hard to answer all my questions and ensure my car was serviced. More

by D_ROBINSON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

Aug 16, 2024

Mazda of Claremont responded

Our team strives to deliver an excellent service experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 13, 2024

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Employee Rating

Everyone is always very friendly, helpful, and accommodating. Nice waiting area with plenty of seating and snacks. More

by MWang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia , Andrew Navarro, Rudy Soto

Aug 13, 2024

Mazda of Claremont responded

We're glad to know you enjoyed the top-notch service and amenities at Mazda of Claremont! Thanks for taking a moment to share your experience. We hope to see you again soon!

August 04, 2024

Dealership Rating
Employee Rating

Amazing job! Process was very easy and everything went smooth very smoothly. Thank you so much! More

by zenasaleh94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia , Andrew Navarro, Rudy Soto

Aug 05, 2024

Mazda of Claremont responded

Thank you for your confidence in Mazda of Claremont, and for your business. We are thankful to have you as a customer.

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