Roy Beck
Roy Beck at W&L Subaru
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Roy Beck

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
1,093 Reviews
4.8

1,093 Reviews

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1093 Reviews of Roy Beck

December 12, 2024

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Employee Rating

Cost to repair original problem very high. Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? More

by bodnerbmd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Barrenechea

Dec 12, 2024

W&L Subaru responded

Thank you for he feedback. We appreciate your thoughts on the pricing, and sympathize with your concerns. Thanks again and have a great day.

December 09, 2024

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Employee Rating

Good service done in a timely manner. Service does cost more than other dealerships however. More

by wwolfejr
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Dec 11, 2024

W&L Subaru responded

Thank you for the feedback, we appreciate your thoughts and will take your comments into consideration. Have a great day!

December 05, 2024

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very Goood service and sales department would goo anywhere else Thanks for everrything jimmy woooo More

by n3xjz
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Recommend Dealer
Yes
Dec 11, 2024

W&L Subaru responded

Thanks for your review!

November 15, 2024

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Employee Rating

The team did an excellent job. I needed new tires and an alignment due to a flat tire. They took care of me and gave me a loaner overnight since it was near the end of the day. More

by ilhoward
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long , Pete Piccurio, and another man who managed my service but I can’t remember his name.

Nov 18, 2024

W&L Subaru responded

Thank you for the review! We're glad you enjoyed the free service loaner!

November 08, 2024

Dealership Rating
Employee Rating

thanks Roy and Owen for their great help to service my Subaru Forester 2017. They went above and beyond, their professionalism and attention to detail were truly impressive. It’s clear that they take prid More

by Bing
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Nov 08, 2024

W&L Subaru responded

Thank you so much for the 5-star ratings! Have a great day!

October 28, 2024

Dealership Rating
Employee Rating

Awesome people ! Great service ! Definitely the best Subaru dealer in the area and would only recommend w and l Subaru ! More

by randy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams, Gavin Faust

Oct 29, 2024

W&L Subaru responded

Thank you, Randy!

October 27, 2024

Dealership Rating
Employee Rating

Good job got it done in a good time frame so far so good will keep going back More

by mikekristy12
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Service Communication
Recommend Dealer
Yes
Oct 28, 2024

W&L Subaru responded

Thank you for your review!

October 24, 2024

Dealership Rating
Employee Rating

Very courteous and knowledgeable Based on my experience I would recommend W&L service department to friends More

by dengel1053
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2024

W&L Subaru responded

Thank you for the 5-star ratings!

October 17, 2024

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Employee Rating

Tony is the best. He is very helpful and kind. Thank you for your great service. We appreciate it very much. More

by yrnstock62
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2024

W&L Subaru responded

Thank you so much for the 5-star ratings! Have a great day!

October 06, 2024

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Employee Rating

Great dealership, excellent staff. You are treated like family. Services are fully explained. Will continue going there. More

by etdesign
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 07, 2024

W&L Subaru responded

Thanks so much for the review! See you next time!

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