Matt Gilbert
Matt Gilbert at W&L Subaru

Matt Gilbert

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Matt Gilbert

May 13, 2026

Dealership Rating
Employee Rating

Repair for recall was completed in a timely manner. The multipoint inspection and wash were welcome bonuses. Everyone was friendly, courteous and professional. More

by annie218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams

May 13, 2026

W&L Subaru responded

Thank you so much, and have a great day!

May 11, 2026

Dealership Rating
Employee Rating

Awesome dealership, always on time with my appointments and sales people are great and knowledgeable about my vehicle More

by none.none0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

W&L Subaru responded

Thank you so much for sharing your 5-star review!

May 08, 2026

Dealership Rating
Employee Rating

All of the staff have been great to deal with. We plan on sticking with W&L for future purchases and of course service on our cars. More

by bpeters20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

W&L Subaru responded

Thank you so much!

May 08, 2026

Dealership Rating
Employee Rating

Matt is always knowledgeable and kind. He takes time to explain situations and answers questions. More

by valinda.simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

W&L Subaru responded

Thank you for your review!

May 02, 2026

Dealership Rating
Employee Rating

They did what they said they would in the time frame they stated Had no problems More

by bar0608
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 04, 2026

W&L Subaru responded

Thanks for your review!

May 02, 2026

Dealership Rating
Employee Rating

Very kind, patient, and thoroug Everyone ensured I was comfortable and understood what was needed for my cat More

by meera.khatri28
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 04, 2026

W&L Subaru responded

Thanks so much and have a great day!

May 02, 2026

Dealership Rating
Employee Rating

Excellent service. Excellent service and staff. Great communication. Very attentive. We love W & L Subaru. Highly recommend More

by Carol B
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 04, 2026

W&L Subaru responded

Thanks, Carol! We appreciate your business!

May 02, 2026

Dealership Rating
Employee Rating

Easy to schedule service. Everyone was professional, polite and helpful. I highly recommend W&L Subaru! More

by alanlangelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

W&L Subaru responded

Thank you so much!

May 01, 2026

Dealership Rating
Employee Rating

The Service Department staffers are all very professional. I rely on W&L Subaru’s expertise, experience and knowledge. They serve up excellent service with courtesy and attention to the last det More

by Terence Weston Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

W&L Subaru responded

Thank you so much for taking the time to share your feedback with us! We truly appreciate your business! Have a great day!

May 01, 2026

Dealership Rating
Employee Rating

I work night shift so picking up my vehicle for service calls is very convenient. Also I have trust in your mechanics. I'm from the area and I know W &L suburu has been a long proven business with ethical More

by beautifulmind4275
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

May 01, 2026

W&L Subaru responded

Thank you so much! We appreciate your feedback and look forward to helping you in the future!

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