Rowley Clayborn
Rowley Clayborn at Russ Darrow Honda
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Rowley Clayborn

Salesperson

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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rated
44 Reviews

Dealership Experience

9 yrs, 7 mos

Specialties & Trainings

new & used honda

not yet
rated

44 Reviews

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44 Reviews of Rowley Clayborn

January 31, 2025

Dealership Rating
Employee Rating

Not very forthcoming… anything to make a sale… runs credit before discussion of you’re financial situation leaving you with either hard credit hit or hard hit and no choice to buy.. also not good with More

by MEANDMY311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. George Matthews george.matthews@russdarrow.com

January 26, 2025

Dealership Rating
Employee Rating

Extremely disappointed they would not let me take a used vehicle to my mechanic at my expense to be checked out. Will not do business with this dealership again. More

by JMBALESTRIERI
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jan 30, 2025

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

January 16, 2025

Dealership Rating
Employee Rating

Very pleased with the customer service all that were involved in my purchase of the vehicle More

by RAYLEAZER27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

Jan 17, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

August 13, 2022

Dealership Rating
Employee Rating

Very nice customer experience. Helpful with questions and professional. I am enjoying my new ride. More

by Alexistucker39
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 01, 2022

Dealership Rating
Employee Rating

I AM SO HAPPY WITH EVERYTHING HE DID FOR ME! !! THANK YOU SO SO MUCH!!!! More

by Lanikaballard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein , Victor Delgado, Shannon Pankratz, Jonathan Patrick

February 09, 2022

Dealership Rating
Employee Rating

Salesman was good, financial manager was amazing and worked with me to get the best rate/lender More

by Scooter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mimo

February 05, 2022

Dealership Rating
Employee Rating

They were professional and took great care of my car needs. I’d prefer any customer who purchased a vehicle from Honda to get oil changes and other car needs More

by Xavierpointer1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Diaz

October 01, 2021

Dealership Rating
Employee Rating

Mr. Clayborn was professional knowledgeable and informative…He made everything very simple… Keep it up More

by kesha2freeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marquis Robinson

September 03, 2021

Dealership Rating
Employee Rating

The agent that worked with us was the most inconsiderate sales rep I have ever met. I will not visit ever plan to visit again. More

by Cmo
Customer Service
Friendliness
Price
Recommend Dealer
No

August 01, 2021

Dealership Rating
Employee Rating

ERIC WAS GREAT HW HELPED in every way he made suree my tire was fixed he smiled the whole time....GREAT GUY NI JOKE..TIP More

by AlbertBell7474@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Nelson

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