Ross Wear
Ross Wear at Motor Werks Cadillac
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Ross Wear

Cadillac Certified Service Advisor

Motor Werks Cadillac

206 N Cook St
Barrington, IL 60010

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Ross Wear

September 05, 2024

Dealership Rating
Employee Rating

I just wanted to say thank you to Ross Wear and Dan Moore for always treating me so well each time I have my vehicle serviced. I drove an additional 20 minutes to buy a car from this dealership and I'm glad More

by Johno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Moore

Sep 06, 2024

Motor Werks Cadillac responded

Thank you so much for your kind words and for trusting Ross, Dan, and the entire Motor Werks team with your vehicle! We’re thrilled to hear about your positive experience, from your purchase to our service department. Your loyalty and willingness to go the extra mile mean the world to us. We look forward to helping you with your next Cadillac! If you know anyone who could benefit from the same exceptional care, we’d be honored if you passed along our name. Thanks again for being part of the Motor Werks family!

August 01, 2024

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Motor Werks is a fantastic dealership that made the purchase and service of my vehicle totally painless. Absolute professionals, I cannot speak more highly of Ivalin my salesperson! Ross and Shorty in More

by jdresser
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ivalin Nikolov, Geno Cabana , Shorty

Aug 09, 2024

Motor Werks Cadillac responded

Thank you for taking the time to share your Sales and Service Experience with Motor Werks Cadillac. We appreciate your kind words for both Certified Client Advisor Ivalin Nikolov and Service Advisor Ross Wear. Thak you for your continued patronage. Driven by You.

July 10, 2024

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I purchased an extended warrantee from Ivan and was skeptical that it wouldn’t actually cover what we discussed. It has covered everything we discussed on three different occasions. Ivan is a trustwort More

by southbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Moore, Ivalin Nikolov , Rich Altenhoff

Jul 16, 2024

Motor Werks Cadillac responded

Thank you for taking the time to share your experience with your Extended Warranty that you purchased with Motor Werks Cadillac and Certified Client Advisor ivalin Nikolov. We are very selective in the products that we offer our clients to be certain that properly protect our client's vehicle and enhance their trade in value. Driven by You.

May 09, 2023

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Mark welcomed me into the dealership showroom and allowed m to test drive more than one car during the decision making process. He also follows up post sale to check on any questions I may have about the car More

by Chrisequus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Claudiu Timoftica, Izabela Oglodzinska , Mark Smith

May 11, 2023

Motor Werks Cadillac responded

Thank you for taking the time to share your feedback. We are thrilled that Mark provided a great buying experience. He takes great pride in his customers and strives to always provide the best experiences. Congratulations on your new vehicle! Thank you for choosing us to earn your business and trust. Driven by you

December 10, 2022

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I have been a long time customer of Motorwerks and will always come back because of there great service More

by r.richter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2022

Motor Werks Cadillac responded

Thank you for sharing your feedback. We are thrilled our Cadillac team has provided multiple great experiences. We strive to provide an upfront, honest, and transparent experience. Thank you for being a loyal customer and for choosing us to earn your business. Driven by You

July 27, 2022

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Employee Rating

Ivalin Nikolov & Sharif Qadri are simply AMAZING people to work with buying a Cadillac. Ivalin was extremely knowledgable about both XT5s I was looking at and he helped me tremendously with making the best More

by bkiss219
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Moore, Ivalin Nikolov , Mark Nance, Sharif Qadri

Jul 29, 2022

Motor Werks Cadillac responded

Thank you for taking the time to share your feedback. We are thrilled that you had a great experience working with Ivalin and Sharif. They strive to always deliver the best customer service and experiences. Congratulations on your 2nd vehicle purchased through MotorWerks! We look forward to working with you again in the future. Thank you for choosing us to earn your business and trust. Driven by You.

June 24, 2022

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I had the pleasure of working with Sebastian at this location. He was so knowledgeable and personable , never pushy!! Will definitely be coming back and working with him again! Love my new Escalade ❤️ More

by Laumannsarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudiu Timoftica , Sebastian Cordoba, Sharif Qadri

Jun 26, 2022

Motor Werks Cadillac responded

Thank you for taking the time to share your experience with us. We are thrilled that you had a great experience working with Sebastian. He takes great pride in his customers and always strives to provide the best customer service. He always wants to make sure his customers are comfortable with their purchase and answer any questions they may have. Congratulations on your new Escalade! We look forward to working with you again in the future. Thank you for choosing us to earn your business. Driven by You.

June 21, 2022

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Employee Rating

Huge thanks to Niram and his entire team from Rich and the team in service. As a new resident to the area they went out of their way to earn my business. They white gloves my order, trade-in, and deliv More

by ourrego
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudiu Timoftica, Tim Kelly, Niram Maroukel , Rich Altenhoff

Jun 26, 2022

Motor Werks Cadillac responded

Thank you for taking the time to share your experience with us. We are thrilled that you had a great experience working with Niram. He strives to always provide the best customer experiences. Congratulations on your purchase! We look forward to working with you again in the future! Thank you for choosing us to earn your business. Driven by You.

June 21, 2022

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Employee Rating

Very nice dealership, great customer service provided by the saleswoman Carina. Also the manager Shariff and Joe S were very helpful. Definitely would recommend this dealership to whoever needs to buy a veh More

by Joe M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carina Welc , John Dudzik, Sharif Qadri

Jun 27, 2022

Motor Werks Cadillac responded

Thank you for taking the time to share your feedback. We are thrilled that you had a great experience working with Carina, Joe and Sharif. They strive to always provide the best customer experiences. Congratulations on your purchase! Thank you for choosing us to earn your business. Driven by You.

May 07, 2021

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Employee Rating

Just wanted to say thank you Dan Moore , Ross Wear for always treating me with the most respect each time I have my vehicle getting service. I would like to give a special thanks to David Kavistad for doi More

by bsm61770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Moore , David Kavistad

May 11, 2021

Motor Werks Cadillac responded

Thank you for sharing your wonderful feedback with us. We are thrilled you have been happy working with Ross and Dan. Our techs like David care about the customer's vehicle like their own. Thank you for choosing us to continue to earn your business and trust. Our number one goal is to provide the best in customer service with complete customer satisfaction. We are pleased this shined through your experience working with Ross and Dan. Welcome to the Circle,

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