Ross Wear | Page 2

I had the pleasure of working with Sebastian at this location. He was so knowledgeable and personable , never pushy!! Will definitely be coming back and working with him again! Love my new Escalade ❤️ location. He was so knowledgeable and personable , never pushy!! Will definitely be coming back and working with him again! Love my new Escalade ❤️ More

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Very nice dealership, great customer service provided by the saleswoman Carina. Also the manager Shariff and Joe S were very helpful. Definitely would recommend this dealership to whoever needs to buy a veh the saleswoman Carina. Also the manager Shariff and Joe S were very helpful. Definitely would recommend this dealership to whoever needs to buy a vehicle. More

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Huge thanks to Niram and his entire team from Rich and the team in service. As a new resident to the area they went out of their way to earn my business. They white gloves my order, trade-in, and deliv the team in service. As a new resident to the area they went out of their way to earn my business. They white gloves my order, trade-in, and delivery to ensure I was 100% satisfied in this world of crazy supply chain and inventory issues. Thank you MW team. You’ve earned a lifelong customer with me and my family. More

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Just wanted to say thank you Dan Moore , Ross Wear for always treating me with the most respect each time I have my vehicle getting service. I would like to give a special thanks to David Kavistad for doi always treating me with the most respect each time I have my vehicle getting service. I would like to give a special thanks to David Kavistad for doing such a wonderful job and getting me back up and running in know time. If nobody has used Motor Werks Cadillac of Barrington for service you missing out. Please ask for Dan Moore ,Ross Wear and your worries are over. Let them go above and beyond for your vehicle needs. Thank you Guys for everything. Truly thankful for your team. Sincerely, Brian Michael More

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I’m a long time customer of MotorWerks and my experience yesterday purchasing my Escalade is exactly why I remain loyal. I can’t say enough about Izabella who went out of her way to explain, accommodate and yesterday purchasing my Escalade is exactly why I remain loyal. I can’t say enough about Izabella who went out of her way to explain, accommodate and help me evaluate options. Rick the GM was also very helpful and friendly negotiating a deal that worked for me. Finally, Claudiu was extremely helpful and professional during what’s typically one of the less pleasant phases of making a purchase. He explained the warranty’s thoroughly and helped me decide which one was best for my needs. Finally, I think it’s important to mention Ross Wear. As I mentioned, I’m a repeat customer which is due in no small part to the pleasant experiences I have with Ross when it’s time (as is inevitably will be) to have my vehicle serviced. The sales staff has always been friendly and polite but customer interaction with sales staff is limited compared to the repeat interactions the customer has with the service team and at least for me, these ongoing interactions and experiences are more influential on determining customer loyalty to a dealership. Kudos to Rick, Claudiu, Izabella and Ross for truly loving what you do - it shows in how well you do it! More

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After buying a 2013 Cadillac XTS from another local Cadillac dealer and experiencing multiple problems and excessive repair costs, I decided to stop-by Motor Werks for help. The Service Advisor (Ross) Cadillac dealer and experiencing multiple problems and excessive repair costs, I decided to stop-by Motor Werks for help. The Service Advisor (Ross) was very helpful and provided several cost saving suggestions. Without exception, I received the best pricing and vehicle service I have ever received. Before you take your vehicle elsewhere for service, check with them first. You’ll be very glad you did... Thank you so much. I wish I had stopped-by a long time ago... More

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Drove in 45 miles to have my SRX serv, was looking for an upgrade, Ross, professional and cool serv rep, suggested a even cooler sales rep Izabela to assist me. She was so pleasant and professional. Who then upgrade, Ross, professional and cool serv rep, suggested a even cooler sales rep Izabela to assist me. She was so pleasant and professional. Who then introduced me to the GM Rick who worked out some crazy cool numbers and like magic, here I stand next to my New cadi like, who’s your daddy😎 More

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Thorough,Comprehensive,Friendly Service that compares to none. I have purchased automobiles dating back to 1970 and this dealership ( Motor Werks Cadillac) stands well above all competitors.I recommend them none. I have purchased automobiles dating back to 1970 and this dealership ( Motor Werks Cadillac) stands well above all competitors.I recommend them without reservation! More

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Excellent service. Professional and courteous. Great communication. No waiting upon arrival. Car serviced perfectly. Runs great. Love the free wash and especially having the car brought back to house. A communication. No waiting upon arrival. Car serviced perfectly. Runs great. Love the free wash and especially having the car brought back to house. A true time service and part of excellent service. Thank you!! More

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Adam does a great job. Always fun to see and have a conversation. He will take me thru what will be done and make suggestions. If things are taking a little longer than what was anticipated he will ge conversation. He will take me thru what will be done and make suggestions. If things are taking a little longer than what was anticipated he will get involved and inform me. Thanks Adam. A true pleasure to work with Adam and Ross. They are both great at what they do. More

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