Rosie Cray
Rosie Cray at McGovern Toyota of Concord

Rosie Cray | Page 3

Service Manager

McGovern Toyota of Concord

594 State Route 3A
Bow, NH 03304

Contact Me
4.7
48 Reviews
4.7

48 Reviews

Write a Review

48 Reviews of Rosie Cray

July 16, 2026

Dealership Rating
Employee Rating

Dealership isn’t bad, it’s the service department. Had me wait over 50 minutes to tell me they couldn’t service my truck. They didn’t have a lift big enough for my truck. More

by cwelcome50
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

McGovern Toyota of Concord responded

I'm sorry for any inconvenience you experienced. Your feedback will help us make improvements to our service. Please feel free to reach out to the McGovern Toyota of Concord team if you would like to further discuss this situation.

July 08, 2026

Dealership Rating
Employee Rating

Both the service and staff, as always, were excellent. But the dealership definitely has the feel that it is now owned by a corporation that is out to maximize its investment. For example, the recommenddd More

by steve Shurtleff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2026

McGovern Toyota of Concord responded

Steve, I appreciate your feedback and kind words about our service and staff. We're always here to provide thorough care for your vehicle, but I understand how the list of recommended repairs could be surprising. If you'd like to discuss any specific concerns or learn more about our inventory strategy, please feel free to reach out. Thank you! - Tim Hall - General Manager - 603-805-2451 - thall@mcgovernauto.com

Jul 15, 2026

steve Shurtleff responded

Dear Tim, Thanks so much for your prompt response to my review, Ironically, I was at McGovern Toyota today with a service issue. The service manager needed to make a decision that could benefit the customer or the business. He decided in favor of the customer. I greatly appreciated the professionalism that the service manager showed in making that decision. I also appreciate the fact that the manager works for a business that enables him to do his job unfettered. To me this incident spoke volumes about the manager, as well as McGovern Toyota. Kind, regards, Steve Shurtleff Penacook, NH

July 03, 2026

Dealership Rating
Employee Rating

Quick service, took great care of my GR86 and as always clean, comfortable waiting room More

by jdbertsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

McGovern Toyota of Concord responded

Thank you for your confidence in McGovern Toyota of Concord! We appreciate your business.

July 02, 2026

Dealership Rating
Employee Rating

Very good service, friendly and competent staff. 👍 I was in and out in 30 minutes. Thank you! More

by Greenarnold1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

McGovern Toyota of Concord responded

We love hearing from our happy customers! Thanks for choosing McGovern Toyota of Concord, and safe travels ahead!

June 28, 2026

Dealership Rating
Employee Rating

Easy to make an appointment. Greeted promptly. Reviewed service before completing anything. Work was finished in a timely manner and staff was very professional and accommodating More

by Smando72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

McGovern Toyota of Concord responded

We're so glad you had a seamless experience from start to finish! Thank you for choosing McGovern Toyota of Concord and for sharing your kind words. Safe travels!

June 21, 2026

Dealership Rating
Employee Rating

I have a 2012 SUV so was expecting it was time for a little extra maintenance this visit. I felt that they went over everything that was needed with me with great explanations as to what the repairs wer More

by Patricia Allen
Recommend Dealer
Yes

Other Employees Tagged: Dwane was very pleasant to work with and explained everything to me in great detail. He didn’t make me feel like any of my questions were “silli”

Jun 22, 2026

McGovern Toyota of Concord responded

Patricia, thank you so much for your positive feedback! We are glad that our team took great care of you and your vehicle. We greatly appreciate your business and hope to see you back at McGovern Toyota of Concord! Safe travels in your SUV.

June 20, 2026

Dealership Rating
Employee Rating

Attentive and friendly. Less calls from sales would be better. Too many hidden service costs More

by jay031978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnna

Jun 22, 2026

McGovern Toyota of Concord responded

Thank you so much, Jay! We appreciate your business here at McGovern Toyota of Concord.

June 19, 2026

Dealership Rating
Employee Rating

Great customer service! Helped set me up with the extended Toyota care package and applied my service to it. More

by abbeyleer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braum

Jun 22, 2026

McGovern Toyota of Concord responded

We're pleased to hear our team was so helpful, Abbey! Thank you for choosing McGovern Toyota of Concord and for sharing your feedback. See you next time!

June 15, 2026

Dealership Rating
Employee Rating

Very pleasant people with which to deal. I assume a good job was done but the question is premature. Our customer service representative was considerate and extremely helpful. We would def More

by Mertzmd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane

Jun 15, 2026

McGovern Toyota of Concord responded

Thank you for sharing your feedback! We’re so pleased to hear our team’s professionalism and courteous service made a positive impression on you. We’re here for you anytime at McGovern Toyota of Concord!

June 07, 2026

Dealership Rating
Employee Rating

I have never been disappointed with the service or any other people who I've dealt with at McGovern Toyota. More

by Ruth B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

McGovern Toyota of Concord responded

Ruth, thank you for your continued support of our team! We appreciate your loyalty and look forward to working with you again at McGovern Toyota of Concord.

Dealership Inventory (167 Vehicles)

used 2025 Jeep Grand Cherokee car, priced at $35,595
2025 Jeep Grand Cherokee
used
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra Hybrid car, priced at $75,709
2026 Toyota Tundra Hybrid
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $44,859
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $74,745
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
used 2025 Ram 1500 car, priced at $37,695
2025 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $59,976
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive