Rosie Cray

I have a 2012 SUV so was expecting it was time for a little extra maintenance this visit. I felt that they went over everything that was needed with me with great explanations as to what the repairs wer little extra maintenance this visit. I felt that they went over everything that was needed with me with great explanations as to what the repairs were for/why they needed to be done. As I woman, I greatly appreciated being spoken to and not talked down to! More

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Attentive and friendly. Less calls from sales would be better. Too many hidden service costs Less calls from sales would be better. Too many hidden service costs More

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Great customer service! Helped set me up with the extended Toyota care package and applied my service to it. Helped set me up with the extended Toyota care package and applied my service to it. More

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Very pleasant people with which to deal. I assume a good job was done but the question is premature. Our customer service representative was considerate and extremely helpful. We would def I assume a good job was done but the question is premature. Our customer service representative was considerate and extremely helpful. We would definitely return next time in New Hampshire. More

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I have never been disappointed with the service or any other people who I've dealt with at McGovern Toyota. other people who I've dealt with at McGovern Toyota. More

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Check in process was easy. Tanya was very friendly and was able to get me in for service the same day I called. Tanya was very friendly and was able to get me in for service the same day I called. More

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Excellence service coordinated by Sean. The work was done with great attention to detail and done beyond my expectations. The work was done with great attention to detail and done beyond my expectations. More

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New car two year Toyota maintenance was performed in a timely manner while I waited. All employees involved treated me in a personal and professional manner. timely manner while I waited. All employees involved treated me in a personal and professional manner. More

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I brought my vehicle in with brake warning messages on and the technician working on it found that my brake actuator needs to be replaced, Johnna was very helpful keeping me informed on the status of my v and the technician working on it found that my brake actuator needs to be replaced, Johnna was very helpful keeping me informed on the status of my vehicle. It’s always a pleasant experience at McGovern Toyota of Concord! More

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Seamless process from appointment setting to payment and pickup. We were treated professionally and with courtesy throughout. Work was completed as expected. We like the technician’s video tour of the over pickup. We were treated professionally and with courtesy throughout. Work was completed as expected. We like the technician’s video tour of the overall inspection More

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