Rose Hernandez

George did a great job. He was responsive and efficient. I would recommend him to anyone. Give him a raise. He was responsive and efficient. I would recommend him to anyone. Give him a raise. More

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Outstanding Experience at Valley Honda – Highly Recommended! I’m writing this review on behalf of my friend, who is driving his brand-new Honda CR-V as we head to a New Year’s celebration. Here’ Recommended! I’m writing this review on behalf of my friend, who is driving his brand-new Honda CR-V as we head to a New Year’s celebration. Here’s what he had to say about his experience at Valley Honda in Aurora, Illinois: “It all started on a Saturday night when I met Derek Lee. Derek was incredibly friendly, professional, and knowledgeable. He showed me cars I was considering, like the Honda CR-V and the Honda Accord, and worked with his manager to offer an excellent deal on the Touring trim. Although the deal was enticing, I wasn’t ready to decide and appreciated that Derek wasn’t pushy. He answered all my questions patiently, leaving a great first impression. I’ve always been drawn to the CR-V for its visibility and practicality. After the holiday, Derek followed up to check on my interest. His enthusiasm and willingness to help stood out, and he took the time to explain every detail. On my second visit, Dominic D'Alesio helped me explore additional trims of the CR-V and Accord EX-L. Dominic was professional, patient, and focused on finding the best fit for me. By the third visit, I decided on the CR-V but was unsure about the trim. Derek went above and beyond, even on a rainy day, to help me weigh the pros and cons of each option. He spent hours answering questions and ensuring I was comfortable with my decision. His dedication and expertise made a big difference. I also visited other dealerships during this process and was frustrated by their lack of engagement. Some added mandatory packages and hidden fees without transparency, even refusing to appraise my car unless I committed to purchasing. Derek, in contrast, was clear about all fees and explored various financial scenarios to ensure I fully understood my options. After completing the paperwork with the business department, Derek walked me through my new car, explaining its features, accessories, and how they could benefit me in different scenarios. His thoroughness and professionalism gave me confidence in my purchase. Honestly, if it weren’t for Derek and Dominic’s exceptional service, I might have gone elsewhere or even chosen a different brand. Their dedication made this the best car-buying experience I’ve ever had. Valley Honda’s service department is also outstanding—organized, spacious, and with great amenities. Even though it’s an hour away, I plan to return for future services. A huge thanks to Derek and Dominic, and the entire team for going above and beyond. If you’re considering a Honda, I highly recommend Valley Honda. You won’t be disappointed! Happy New Year! More

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The Valley Honda dealer had exactly what we were looking for. Even though we came during the busy holiday season, we were immediately helped by their wonderful staff. We cannot say thank you enough for the for. Even though we came during the busy holiday season, we were immediately helped by their wonderful staff. We cannot say thank you enough for the great deal of knowledge, patience, kindness, and support shown by our salesman Lance Linden, manager Jab Rahman, and financial adviser Rose Hernandez. Thank you for working so diligently this holiday season. Besides the staff, Valley Honda had a great deal of cars on site so we were able to find exactly what we wanted without having to wait or settle for less! We couldn’t be happier ☻ More

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Working with Umesh was a real pleasure! We were impressed with the way he reached out to us with a video, text and phone call before we visited Valley Honda, then he met us when we arrived We were impressed with the way he reached out to us with a video, text and phone call before we visited Valley Honda, then he met us when we arrived and gave us courteous and considerate service with no pressure. He was so helpful and personable that we wish he was our neighbor! More

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I have been a repeat customer 3 times with the same dealership. Never, ever disappointed. dealership. Never, ever disappointed. More

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Good service and price! Very transparent in their pricing (they emailed us their out of door pricing in advance, and by comparison, it’s the cheapest within 100 miles that w Very transparent in their pricing (they emailed us their out of door pricing in advance, and by comparison, it’s the cheapest within 100 miles that we searched) More

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Lance went above and beyond to assure I got the vehicle I wanted and at a price that I can afford. All before our second daughter is due and before Christmas. Lance and Andrew did all they could to help my f wanted and at a price that I can afford. All before our second daughter is due and before Christmas. Lance and Andrew did all they could to help my family and I love the car! More

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Eddie and his entire team took all the stress away while purchasing my vehicle. Rose is and absolute delight as always, and Stephanie in finance was very knowledgeable, efficient, and patient. Eddie took a purchasing my vehicle. Rose is and absolute delight as always, and Stephanie in finance was very knowledgeable, efficient, and patient. Eddie took a lot of time after our test drives and purchase, showing me all the bells and whistles and assisted me with downloading all of my material and even set up my favorite channels and seat preferences. I felt totally at ease and comfortable, it was simple and effortless. More

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We went on one of the busiest days of the year! The Saturday after Black Friday. Woah was it busy! We came in interested in a specific vehicle we saw on the inventory list online. Eddie Sanchez, ou The Saturday after Black Friday. Woah was it busy! We came in interested in a specific vehicle we saw on the inventory list online. Eddie Sanchez, our salesperson, was incredible. He didn’t rush us at all. He took his time to show us all the bells & whistles of the 2025 Honda Pilot and working out a deal my husband and I were happy with! The front desk girls were very accommodating asking us if we needed anything. We were also welcomed by Rose, who helped us on a past purchase. Stephanie gave us lots of options on warranty and explained the financial end wonderfully. It was an awesome experience considering how packed it was. Thank you. Love my new car! More

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The right place for a perfect car, the customer service makes the difference specially Mrs Delaney Hampton very kind, friendly and professional 😀 👍 ❤️ .... I recommend Mrs Delaney Hampton without hesita makes the difference specially Mrs Delaney Hampton very kind, friendly and professional 😀 👍 ❤️ .... I recommend Mrs Delaney Hampton without hesitation. I give her a 10 for her professionalism More

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