Jaffarian Toyota

The team at Jaffarian was super helpful and made the process streamlined and easy. Harut ensured everything was seamless, was always available to answer questions, and made sure my experience was excell process streamlined and easy. Harut ensured everything was seamless, was always available to answer questions, and made sure my experience was excellent. More

Unfortunately, due to a server transmission problem with my 2017 Toyota Highlander I needed to return to Jaffarian Toyota. Fortunately, I returned to Jaffarian Toyota in Haverhill, MA and had the pleasuer my 2017 Toyota Highlander I needed to return to Jaffarian Toyota. Fortunately, I returned to Jaffarian Toyota in Haverhill, MA and had the pleasuer of encountering Chris Barros (Sales Department), Fernando (Sales Department) and Eric J. Haley (Finance Department). Each of these gentlemen displayed a genuine interest in providing customer service, as well as a sound competence in their professional field. Purchasing a vehicle can be stressful but when dealing with competent individuals such as the aforementioned Jaffarian employees I had a few less concerns to worry about. Chris, Fernando and Eric were all very approachable, displayed patience when answering questions and made it a point to be readily available during the sale and afterwards. The success of your Dealership can be summed up with the phrase, "the whole is greater than the sum of its parts". Chris, Fernando, Eric and the rest of the Jaffarian Toyota Team have strongly demonstrated this. Respectfully, Terry H. (2024 Grand Highlander owner) More

From the first day we walked into dealership the staff was friendly, courteous and helpful. The showroom was very clean and comfortable. was friendly, courteous and helpful. The showroom was very clean and comfortable. More

I had the pleasure of working with Gus. He was extremely thorough, patient and polite. Everyone involved was very helpful and through every step of the process was smooth and stress free. He was extremely thorough, patient and polite. Everyone involved was very helpful and through every step of the process was smooth and stress free. I love my new vehicle. Thank you Gus for being so helpful and would highly recommend anyone working with you. More

Jaffarian Toyota in Haverhill, MA. gave me more money for my trade than the 3 previous dealerships I shopped. I save a few thousand dollars on my new Tacoma. When James showed me the p gave me more money for my trade than the 3 previous dealerships I shopped. I save a few thousand dollars on my new Tacoma. When James showed me the proposal, I said Let's do it, write it up" More

Please save yourself time, money and dignity and DO NOT go there. The managers are extremely rude, they lack customer service skills and etiquette. He didn't answer any of my questions, he implied that I w go there. The managers are extremely rude, they lack customer service skills and etiquette. He didn't answer any of my questions, he implied that I was a liar. I paid my downpayment and made an appointment which was confirmed but when I came to finish up the paper work, after sitting down and waiting for 45 mnts, I was told the car was already sold. No apologies, no communication, nothing from these people. Even their former employees give them bad reviews. BE AWARE AND STAY AWAY!!! More

It was a pleasure to deal with Gus Silva. Easy to talk to and helpful. David, the financial officer was equally as helpful. Great personalities. Easy to talk to and helpful. David, the financial officer was equally as helpful. Great personalities. More

It seemed that everyone in the building came by to see if they could help, especially Ronnie Rosario. All in all super service . they could help, especially Ronnie Rosario. All in all super service . More

I had the pleasure of working with Ronnie Rosario to buy my new Highlander. I came in knowing what I wanted but wasn’t expecting to leave with my dream vehicle within just a few short hours. Ronnie made the my new Highlander. I came in knowing what I wanted but wasn’t expecting to leave with my dream vehicle within just a few short hours. Ronnie made the entire process seamless and stress free. Thank you to Ronnie and Moe for all your help!! More

Certainly! Here’s the updated review: --- I recently purchased a new car from Jaffarian, and I couldn't be happier with the entire experience. From the mo Here’s the updated review: --- I recently purchased a new car from Jaffarian, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted with warmth and professionalism. The dealership itself is clean, well-organized, and the staff clearly take pride in their work. My sales representative, Gus, was exceptional. He took the time to understand my needs and preferences, patiently answered all my questions, and provided invaluable insights into various models. His deep knowledge of the cars and transparent communication made the decision-making process straightforward and enjoyable. What truly stood out was the level of customer service. Gus never pressured me into making a quick decision and made sure I felt comfortable with every step of the process. He went above and beyond to find the perfect car that fit my budget and lifestyle. The test drive was a pleasure, and I was given ample time to evaluate the car's features. The financing process was smooth and hassle-free. The finance team explained all the options clearly and worked hard to secure a great rate for me. They were upfront about all costs and there were no hidden fees or surprises. Upon delivery, the car was immaculate and exactly as described. Gus took the time to go over all the features, ensuring I was fully informed and confident with my new purchase. The follow-up care has been excellent as well, with Jaffarian checking in to ensure I'm satisfied with my new car. Overall, my experience with Jaffarian was outstanding. They have earned my trust and loyalty, and I will definitely return for future purchases. I highly recommend Jaffarian to anyone in the market for a new car. Their exceptional service, knowledgeable staff, and commitment to customer satisfaction truly set them apart from other dealerships. Thank you, Jaffarian, for making my car buying experience so wonderful! More